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Automatic Washer - The world's coolest Washing Machines, Dryers and Dishwashers

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    Newer Speed Queen TW01 with issues

    I called SQ back again asking why I can get a timer from Alliance and not them. They checked and confirmed alliance doesn't actually have them in stock, that it would be on order and who knows when you would get it. I actually kind of had that feeling since online it doesn't actually say "in...
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    Newer Speed Queen TW01 with issues

    Looks like Alliance has new ones for $117 part number 203387P, how can Alliance have them but not SQ? This makes no sense to me. I don't really want to buy one but who knows how long it will take to get one from SQ if I ever do. What would you guys do? Should i hold out and see what they will...
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    Newer Speed Queen TW01 with issues

    Well this keeps getting better you can't make this crap up. So I never got a confirmation number or tracking number for the timer via email like the customer service rep said I would so I called to check and make sure the part was being sent. Come to find out the timer is on back order and there...
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    Newer Speed Queen TW01 with issues

    Also unrelated to the timer issue, I leveled the machine as good as i could possibly get it but the tub keeps leaning towards the front of the machine quite a bit while in the washing and rinse cycles, should I be concerned about this? When I transported the machine I had to lay it down in my...
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    Newer Speed Queen TW01 with issues

    Well now I'm wondering if SQ is gonna do what they said, I was told I would get a confirmation email with tracking number for the part and I haven't gotten that yet. Getting tired of manually putting the timer through each cycle it's getting old and this should have been taken care of weeks ago.
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    Newer Speed Queen TW01 with issues

    Well I called SQ and they confirmed that the repair place was full of crap, that they had plenty of the correct timers available. SQ put me on hold and called them and got the run around worse than I did. The good news is the wonderful and understanding lady I talked to at SQ customer service...
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    Newer Speed Queen TW01 with issues

    Bit of a rant....The incompetence of some businesses astonishes me sometimes. The appliance repair place that was supposed to fix it ordered the wrong part. Then a week later ordered the wrong part again and just took me off their schedule probably thinking I wouldn't notice, so when i called...
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    Newer Speed Queen TW01 with issues

    Just an update, it's being repaired under warranty within the week, the guy I talked to said the timers dying is common and went ahead and ordered the part before they even come out. I want to do the water level control conversion as well and was going to use the variable pressure switch from...
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    Newer Speed Queen TW01 with issues

    Well my hunch was correct, I called and they said they don't just send out parts to people so I wasn't surprised by that answer really lol. I have to have a service call done, I was given the numbers of a few places locally and he said everything should be covered since it's still in it's first...
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    Newer Speed Queen TW01 with issues

    So I took apart the control panel to see if there was anything obvious like a cut wire or something (see pics) but it all looks good. Also unplugged the timer and plugged back in, cuz why not who knows. Ran it trough a cycle, after it filled up it started washing and it gave me hope, but then it...
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    Newer Speed Queen TW01 with issues

    Ok, I'm gonna open up the back of it here soon to make sure everything is connected properly and then hook it up and run it, would be awesome if it's just a loose or disconnected wire on the timer. The guy I bought it from said he was originally gonna have it scraped cuz he didn't want to deal...
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    Newer Speed Queen TW01 with issues

    Picked it up yesterday, ended up getting it for $320 cuz it has a little dent on the front so he discounted it because of that. We got to talking and he said it never worked right out of the box so it was barely used. Sounds like a dud timer was installed at the factory, seems plausible since...
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    Newer Speed Queen TW01 with issues

    Well the plan was once I get this one running right I'll recondition the one I have now and sell it, so probably won't be scalping any parts off it. Currently waiting to hear from SQ if the warranty is transferable or not, if not the wife doesn't feel to good about it lol
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    Newer Speed Queen TW01 with issues

    I told him I'd grab it tomorrow but he's not gonna be at the facility where it is until Sunday. I imagine most people are gonna be turned off by it because it says in the add it's broken basically. Unless a used appliance shop sees it or something I think I'll be good hopefully, I'm the fist one...
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    Newer Speed Queen TW01 with issues

    Interesting, my current SQ was made in '08 so maybe I could just use the timer out of that one since I've had no problems with it lol. Sounds like an easy enough fix tho, as long as i know what the issue is and the parts are available I'd still rather deal with that over a digital top loader.
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