UPDATE: That was indeed the problem! I'm an idiot and just put the bottom weight on backwards. No wonder I couldn't find any info on this online, most people aren't dumb enough to make that mistake.
Hopefully someday someone has the same problem as I did and finds this thread. Don't worry...
Oh my God I think I figured it out... I think I have that bottom weight flipped around...
I am at my in-laws' so we could do our laundry while I figured this out haha -- but when I get home I will check and will post an update if that was indeed the problem!
The counterweights being in the wrong place (swapped) would make a lot of sense because that bottom one is what is banging the side and what is knocking the drain. But it seemed to me that they would only fit in certain places.
As for the shocks -- they are definitively connected, I even...
Hello everyone, hoping you can help me.
A couple months back I had a broken support spider that I replaced. That was quite the job.
I finally got the part the other day and completed the repair, and now we're running some loads through.
First off, the spider is definitely all set. The drum...