New Speed Queen Models Coming Soon!

phillymatt53 said:

Jerome, you sound like me!
LOL!

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That's fine with me. Look at all of the reviews. Consumers are livid! I don't blame any of them! Washers that leave clothes dirty.

Chetlaham said:

People just don't know any better, and in large part because they just don't understand. But to me the worst part is that despite the lack of technical understanding people give early breakdowns a pass. The majority are not demanding 30+ year longevity under daily use with a no strings attached 10 year warranty. Speed Queen continues to be an upper end niche market instead of an average player as it was 40 years ago. The Speed Queen washers of today, particularly the classic clean while deemed the creme de le creme of our time were actually average to mediocre when compared to the Whirlpool Belt Drives, Maytag Dependable cares and Frigidaire thumpers of yesterday. Modern manufacturers like Whirlpool, GE and Frigidaire could produce washing machines of such robust quality and performance they could put Alliance to shame renegading it to the WCI of today.

I'd love to walk into a modern appliance store and see Alliances's current design used in BOL intro washers intended for rental properties and cost conscious customers while Whirlpool, GE and Frigidaire would have designs on the floor that would make Maytag of the 1970s blush. They have the technology to build front load and top load washers that could last 60 years as a norm. It is possible without violating the laws of physics.

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And those who do just don't care. They think all washers and dryers are the same. They want touch screens. Need I say more?

gelaundry4ever said:

And those who do just don't care. They think all washers and dryers are the same. They want touch screens. Need I say more?

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I'll never understand it. I feel nothing beats a simple push/pull knob with a few simple cycle options.

What are you even on about? Touchscreens? Only the upper trim appliances have touchscreens. Most models have touch pads and knobs still. Even though they are electronic now. Most people are not demanding touchscreens. If anything, most people want touchscreens to go away or get smaller, especially in automotive. Companies will start to respond to that soon.

You guys need to go outside and touch grass.

the tr7 6 model is already on the speedqueen website i wish they would bring back electrical mecanical timers and lower the price not everyone use or needs fancy cycle sure handwash cycle is useful but not all wents to wait 1 hour for cycle to complete

There's a TR5006 and a TR3006 with the delayed lid-locking, so it's not necessary to choose the top-of-the-line TR7 to get that update. The 003 versions presumably are discontinued and will become unavailable when stock runs out.

Signed: Goofy Glenn

pierreandreply4 said:

the tr7 6 model is already on the speedqueen website i wish they would bring back electrical mecanical timers and lower the price not everyone use or needs fancy cycle sure handwash cycle is useful but not all wents to wait 1 hour for cycle to complete

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The features you mentioned are in direct opposition to each other. Mechanical timers are far more expensive than control boards. Those would increase the price, not lower 'em.

mrstickball said:

The features you mentioned are in direct opposition to each other. Mechanical timers are far more expensive than control boards. Those would increase the price, not lower 'em.

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Since the fact that mechanical timers have been known to last for decades without failures, it makes sense that the initial added cost involved would tend to please customers by insuring long-term reliability.

On the other hand, electronic control boards are more prone to failures, things like aging capacitors, resistors going out of tolerance, and relay contacts pitting, solder connections failing, means that questional durability, along with an expensive visit from a service tech is not something a customer wants to worry about.

You said yourself that the older-designs of refrigerators are more worthy than the new expensive ones.
And those older fridges didn't use electronics in them.
So your post #67 above sounds contradictory.

phillymatt53 said:

Since the fact that mechanical timers have been known to last for decades without failures, it makes sense that the initial added cost involved would tend to please customers by insuring long-term reliability.

On the other hand, electronic control boards are more prone to failures, things like aging capacitors, resistors going out of tolerance, and relay contacts pitting, solder connections failing, means that questional durability, along with an expensive visit from a service tech is not something a customer wants to worry about.

You said yourself that the older-designs of refrigerators are more worthy than the new expensive ones.
And those older fridges didn't use electronics in them.
So your post #67 above sounds contradictory.

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It’s not about pleasing consumers. It’s about making a sale. Pleasing shareholders. And get in just enough sales to make “line go up.”

mrstickball said:

The features you mentioned are in direct opposition to each other. Mechanical timers are far more expensive than control boards. Those would increase the price, not lower 'em.

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@mrstickball how would you deal with an all electronique control board that says to your machine to only send in cold water even if you set it to warm or hot waterwash?

phillymatt53 said:

Since the fact that mechanical timers have been known to last for decades without failures, it makes sense that the initial added cost involved would tend to please customers by insuring long-term reliability.

On the other hand, electronic control boards are more prone to failures, things like aging capacitors, resistors going out of tolerance, and relay contacts pitting, solder connections failing, means that questional durability, along with an expensive visit from a service tech is not something a customer wants to worry about.

You said yourself that the older-designs of refrigerators are more worthy than the new expensive ones.
And those older fridges didn't use electronics in them.
So your post #67 above sounds contradictory.

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The issue is that the market has placed cost above all else. You and I can say, on the internet, we care about reliability (and we certainly do), but in the real world, where appliances get sold at stores like mine and Combo52's.... People look at price + features far quicker than they ever look at electromechanical controls, or look for Consumer Reports guides on reliability.

I will have a much easier time selling a Samsung topload washer than a Speed Queen because one is $500 and the other is $1300.

So no, I am not being contradictory. I am explaining that long-lasting electromechanical controls cost more money than electronic ones. They last longer without question, but at significantly higher costs.

In the eye of consumers, paying 2x the cost for 2x the lifespan is often not a key part of purchasing an appliance at this time. I wish it wasn't because economies of scale could likely reduce the 2x/2x paradigm we see with Speed Queens, but its been difficult the past ~35 years to convince people to pay 20-30% more for a far more stout appliance. Maytag realized that and found out the really painful way in the 1980s-1990s with buying out Magic Chef and then labeling the Norge machine as a Maytag Performa at a much lower price.... In their eyes they "had" to cheapen the product to compete.

In regards to Pierre's comment, I would say that depends on model. If it was a GE, I'd use a SmartHQ and see why it wasn't trigger hot water to see why the encoder or whatever is sending the hot signal isn't triggering. One general advantage with boards should be (but often is not due to manufacturer stupidity or gating) is far easier diagnosis, which is slowly happening.

I would also note on control boards - longevity is priced into the board. They intentionally only build the boards to last 5, 7, or 10 years. Relays are not a stoic piece of equipment. If they were, the military/DOE would only use electromechanical systems, but they don't. Mike Carlson did a "Thunderdome" test years' back on PCBs and showed that typical relay lifespans in, say, a Whirlpool Duet dryer were built to last 20,000 - 30,000 cycles with an Omron relay. Inversely, upgrading that relay (which fails at 10 years usually) could be upgraded to a TE Connectivity relay which would push that specific module/failure to 100,000 cycles, or a 25-30 year duty cycle.

So even then, PCBs aren't even the real enemy: Cheap designs are.

phillymatt53 said:

Since the fact that mechanical timers have been known to last for decades without failures, it makes sense that the initial added cost involved would tend to please customers by insuring long-term reliability.

On the other hand, electronic control boards are more prone to failures, things like aging capacitors, resistors going out of tolerance, and relay contacts pitting, solder connections failing, means that questional durability, along with an expensive visit from a service tech is not something a customer wants to worry about.

You said yourself that the older-designs of refrigerators are more worthy than the new expensive ones.
And those older fridges didn't use electronics in them.
So your post #67 above sounds contradictory.

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Unfortunately, most consumers have been conditioned by the "Wal-Martification" of everything in our world to believe that price is all that counts... they won't pay another $50 for a washer that can last 20 years, they want the text when the damn cycle is over, and the microprocessor LCD touch panel that'll go to pot in 4 years. I want my machines to sit there and do their job for as long as possible. Even just dealing with getting the worn-out fridge or washer out of it's spot and a new one in is deterrent enough for me...

phillymatt53 said:

Jerome, you sound like me!
LOL!

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I bet the wash action on this washer will be boring. BLEH!!!!