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I generally get good service from Miele although I live close the NJ, so maybe that's why. During the Covid-19 shutdown in NJ, and PA., I even had one rep email answers to my questions about a dishwasher so that was great. The Normal cycle. The Normal program is the Energy Star or Eco cycle...

Here is a video of a person who is increasing the water level on his machine. You have to enter the service menu by doing a series of button holds. I think this is being done on an older model but it is in the same family as your machine.

I have a Gas Electrolux dryer and before that a gas Miele dryer. The main reason I use it is because it is far cheaper to operate than an electric dryer would be. There is no smell or no turning things yellow either, and it's fast. The Miele could do a load in 30 minutes, the Electrolux...

It could get more done if it didn't pause such a long time between tumbles and then tumble such a short time before the next pause. I think it will only do one rinse and an extra rinse gets you two. I prefer two rinses as default and an extra making three. I thought that pulse spin was...

Video of the WFW6620 This guy has some videos of the WFW6620 model in action.

FYI The CEO of Microsoft is Satya Nadella I think Bill Gates has devoted all of his time to his foundation for many years now and has nothing to do with what is going on with the Windows platform. This probably explains why every Windows update breaks something on the computer requiring...

Current Models I wonder if the currently released models allow this to happen or have they moved the water level to the Electronics, Like so many other brands?

Sudsmaster I had the Miele W1986 the next generation after the W1918 and when programing for extra water I could select extra water in the Rinse, or extra water in the wash, or extra water in the wash and rinse. Perhaps yours has the option to give you both.

WI-FI I actually like having machines with WI-FI capabilities. My W1 and my dishwasher have it. I downloaded the Miele@Home app to my phone which lets me see what part of the program the machines are in and tells me when they might be finished. When the programs have completed the phone app...

I have had the W1 with the Twin Dos since last January. The Dosages listed in the manual are way too high for the water conditions in many states in the USA. I live in Pennsylvania and have never used that much detergent. In the settings, you first indicate what your normal type of loads will...

I have the W1 860 since last January, but not a family of 5. The length of time for a cycle will depend on the size of the load you are doing and the cycle you select, so the machine may start out with an estimated time, that gets reduced by 20-30 minutes if it is not completely full, Also...