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thanks again for the responses. at this point, it looks like they are willing to reassess the replacement model, but they need to know the features of the KDS-17 DW that warrant replacement with a more expensive model than their current suggestion/offer. I think we will just "cash out" and use...

"Will the timer advance past the "stuck" place if you hit cancel/drain?" no, the timer will not advance with the cancel/drain button. heat just keeps on blowing. the only way i can reset it is to turn the control manually with the plastic post that sticks out of the timer box. just a little...

thanks for the responses! the water seems to be leaking from main black hose toward the front of the dishwasher. it is actually more of a spray/mist, which makes me think it must be under pressure and not coming from a drain. the timer gets stuck on the dry cycle and would just keep drying...

Hi, my wife and I were using the wonderful Kitchenaid by Hobart KDS-17 dishwasher (that came with the house we bought 1 year ago) until 1) we noticed a small leak and 2) the dishwasher began to "get stuck" on the drying cycle. I was able to open the panel and manually rotate the timer mechanism...