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Good Manual Thanks for posting the manual. It's a pretty thorough document. Looks like there is a grouping of cycles with ridiculously long wash times on board as well. Malcolm

Surprised I'm surprised that Maytag doesn't have a full sized heat pump dryer in their line up. Malcolm

Here is one... This is the model following yours. It clearly does a high speed spin between wash and rinse.

Fabric Switch Ryan, your fabric switch might be in the wrong position. Malcolm

I Like Both And find that when I wash in a FL machine, I wish for a TL. Other times, when I washed in a TL, I have wished for a FL. No happy medium, LOL! Malcolm

Long Times 8 hours is a long time. Like an overnight wash and dry cycle. I was told this machine wouldn't be coming to US soil. Malcolm

Slow spin The first spin is low speed likely because heavy duty and perm press cycles got combined into one cycle. Malcolm

Ball Bearings? Does this model use the ring of ball bearings for spin balancing? Malcolm

Well. Watch this then... Thoughts? Malcolm

My Local Grocer Has been out of stock of Persil for quite sometime. Not sure what is going on, but it must be something... Malcolm

Strangely. The cutout for the controls looks exactly the same as the current speed queen siblings. Malcolm

If you do.... Decide to write to upper management at Alliance, avoid opinions, attitudes, and adjectives. Stick to the factual account of everything that has happened. Make no demands.... Simply ask for help resolving your issues... Malcolm

Wonder... If the dealer did reach out to Alliance or are feeding you a line. A reputable dealer would have stepped up to the plate by now... IMO. Malcolm

You could try... Adding some additional water to it with a pitcher. Then see if the pump sounds normal. You may have a clogged fill valve. When the LG was removed, did they leave and reuse the old fill valve, perhaps? Malcolm

Well... There is a line filter and transformer involved. It would seem that one or both of them could be causing this issue. I have essentially the same machine from 2009 and it hasn't had any control problems. Malcolm

Line Filter Sounds like the line filter may be failing to clean the incoming voltage. Or there is a grounding problem causing static to build up. Malcolm

@johnl... John, It would be interesting to see a couple pictures of these trade in machines when you get them back in the shop. Please post, if you can... Malcolm

AWN311 May have been the smaller wash tub. Malcolm

Hotpoint Has no deep rinse functionality. Just a single spray rinse and done. Malcolm

Stainless FL Would like to see some FL action. Malcolm