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Thanks for all of your advice on getting whiter whites. I have learned a lot! Next burning question is... how do I get softer towels? I never had this issue when I had a toploading washer, but problem started when I got a GE frontloader. After several years I noticed my towels were kind of...

I have the Miele w1215. When I first got it I tried the boil wash with great anticipation. (I have a bunch of little wash clothes that are gray in the middle.) The gray faded a bit, but not much. I tried it again, this time adding a goodly amount of oxiclean in addition to Tide HE powder...

I thought I read from another user that you could program the Miele w1215 washer to use a higher water level. I just called Miele tech support and the rep said the default setting is already at the highest water level -- that I could program it to use LESS water but not MORE water. Can anyone...