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Still trying to get my newly purchased 2nd hand washer running. Have called Miele Tech support, they said to make sure threads on cabinet and filter are clean, they are clean as can be. They said to make sure the cap is very tight, it is on tightly.Originally I had a clog and had to clean the...

I recently purchased a used Miele washer dryer. The previous owner said it ran great for her. She needed a larger machine and did not use this machine for a few months then decided to sell it. I hooked it up,turned it on, it filled with water but would not agitate,tried just the spin cycle,would...