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Thanks for the video, Maytag. Ok mine definitely doesn’t sound like that. It’s surging like you said. The machine in the video is making a constant washing sound.

Q: Is there any kind of surging sound coming from the machine when it’s running? And if so, does it go away when you add water to it? I don't think so. It sounds normal I think. Thanks for the info about how it's supposed to work and sound. Q: Are you scraping food away or leaving big hunks of...

Thank you for helping me try to fix the issue. I checked the water level between the fill and the first rinse. The photo is below. I think there was more than 1/2" of water all around the tub. The heating element was not touching the water, and maybe it's not supposed to. The little cone...

I could try replacing the water inlet valve. Is this the part I need? https://www.appliancepartspros.com/whirlpool-valve-inlt-w10844024-ap5989613.html

Thanks for that. Model # KUDS24SEWH1. Serial # FG1539789

Q: Glenn, is that a KDS24 or a KDS25? I don't know where to find that info. If '24' is the width, it's 24" wide. Q: What's gone wrong that you want to be rid of it? It leaves tiny bits of food everywhere. I've been unable to resolve it, and we're really tired of dishes with dried-on food bits...

Let me know if there's anything else I can take a pic of...

Hello forum readers! I've given up on this one and thought to post here if anyone would like to pick it up. I'm in the Berkshires in Western Massachusetts on the NY border. Let me know if you want pics or more info. Thanks!