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It doesn't have a model name... just a big long number. When I called GE, they said it doesn't have a drain pump accessible to the consumer and that I need to call a service person <sigh>. It was an expensive machine 6 years ago and it doesn't see more than a load or two a week. I can't believe...

Hi All. I am new here and am sooo frustrated. I have a six year old GE Front Load washer and today I was washing a bathmat which disintegrated in the machine. Now it won't drain and I have a feeling the drain is plugged with bathmat bits. I can't find the drain plug so I can open it and clean...