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North American instructions a little different? The instructions I followed were a little different (harder!) than shown in the Australian manual. Would have been nice to have the AU set up as it took me FOREVER to get it right (with Miele tech on phone -- I think I tried it at least 7 times...

Summary from OP :) The truth of surgilator's words are slowly sinking in (will take many washes to get stain out). There seems to be some progress with every wash and on some I have to look a second time to see the stains. Was a fun experiment for me to see the effect of different detergents...

1.5 scoops of Persil Yes with each scoop holding 70cc's which I think is the same as 70ml? I use a scoop I got out of a protein milkshake container. I could not find a scoop in the Persil box. 1.5 scoops (100ml) seemed to be consistent with Persil's instructions on the side of the box, even...

Switching to liquid / thanks for new ideas Many thanks for the more recent posts with explanations of what the cause could be. Looks like I do many of the things that might contribute to roughness... 1) I use powder detergent which probably contain zeolites and has the wrong pH? 2) wash at...

Update from OP -- latest results OK have done two loads of towels. The light towels went in with 1.5 scoops of Persil universal powder (about 100ml -- I normally use 60-70ml) at 95C. Interesting result here was that some very old stains have turned BLUE! So I'm encouraged that it might be...

STPP Do I still need STPP if I start using Persil universal powder on the towels?

Softener to kill suds Toggle, can you tell me more about using softener to kill the suds in the first rinse... I've never heard of doing that, what does killing the suds do? Does that mean a cleaner rinse? And how do you control when the softener goes in -- do you have to stand there and pour...

Sorry for posting in the wrong place! Forum host/moderator, please move to where appropriate... Detergent Residue. I suppose it could be; but I've actually started to wonder the opposite after reading too much on the internet -- wondering if I've been using too LITTLE detergent and the dirt...

Thanks for all of your advice on getting whiter whites. I have learned a lot! Next burning question is... how do I get softer towels? I never had this issue when I had a toploading washer, but problem started when I got a GE frontloader. After several years I noticed my towels were kind of...

OP's Persil results Persil has arrived via UPS. I tried the universal powder on the wash cloths -- soak, sanitize cycle, extra rinse. No dice. I'm not being very scientific but my *impression* is that the stains lightened about the same amount as with Tide. Doing a load with Persil...

New 220v Miele's available at... Hi Toggle, I bought my 220v Miele recently... and they seem to have a few left. It came factory sealed -- not a floor model. They also have Miele condenser dryers. http://www.gaoutlet.com/laundry.aspx

OP checking back in I love how much I'm learning about laundry here. Favorit, you are an incredible fount of knowledge. I think I'll use my newfound ability to customize my Miele options to shorten the soak from 2 hours to 1 hr (or maybe even just 30 minutes) and use that instead of prewash...

They've been through the dryer so many times, I think it's pretty much permanent at this point! So much the better challenge for the Persil??? ;)

Hmm... stains still there The Ecover boil wash didn't work after all. When I took everything out of the dryer, I realized the wash cloth stains don't seem to have changed. I guess it just looked less pronounced when it was wet. I'm going to save them for when the Persil arrives and see how...

Boil wash with Ecover results I did a load of towels tonight with a healthy scoop (1/4 cup?) of Ecover -- soaked 2 hours and then on sanitize cycle at 95C. It's in the dryer now so I want to check it again when it comes out, but *preliminary* look coming out of the washer seems to have the...

Wow thanks for all the tips & what does Borax do? I will try Irishwashguy's routine tonight -- but with Ecover and no Calgon (already have soft water). Actually, don't have Borax either but I could run to the market and get a box... what does Borax do? Bernina -- indeed, we do use a shower...

I have the Miele w1215. When I first got it I tried the boil wash with great anticipation. (I have a bunch of little wash clothes that are gray in the middle.) The gray faded a bit, but not much. I tried it again, this time adding a goodly amount of oxiclean in addition to Tide HE powder...

Favorit and Eddy You are both an absolute wealth of information. Thank you so much for helping me. Now that you tell me what the "cold water main", "hot water", "soft water" etc. notations stand for, it makes perfect sense. The tech manual is pretty cryptic but I guess they don't need to...

Water type option? Eddy -- first, just want to say a big Thank You for all your help and info. For now I have the sensitive option set at more water, but no extra rinse. Since I now have the soft water rinse level set, I feel too guilty about the extra rinse. Also, I am going to try the suds...

What other options do you like? New question: now that I have had a taste of the different options I could change -- wondering if there are any others that you recommend, or liked yourself? I'm curious to know what the special allergy setting does... or what would happen if I changed it to EU...