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Great pics :) As for the ball valve, yeah, had that off, no issue. I will try to get some pictures of what the machine actually looks like inside. I am a bit miffed that I got new shocks, when it appears there was nothing wrong with the old ones. Grumble... Might have to borrow a one kilo...

Btw, if anyone should happen to have a service manual for the W3245 that would certainly be helpful. I have managed to get the front off, but only with some effort, specifically I was unable to get the right hand side of the control panel off, so I had to pull out the left hand side and managed...

I can confirm that this smaller hose is NOT blocked. I took the top off and was able to loosen the hose, and there was no resistance when blowing into it down into the pump.

@richnz Not sure what you mean when you say "the ball valve" to be honest. The hoses are all clear as best as I can tell.

First of all let me say thank you to all that chip in with suggestions, much appreciated. Especially after I bought shock absorbers and that did not work :o) @brisnat81 and @henene4 - I found a reference to the W3245 here...

Hi folks, new user here hoping that others can help me pinpoint the cause of my troubles with a Miele W3245 front loading washing machine. The problem is that following a spin cycle with a full load the load is still quite damp, sometimes to the point of parts being dripping wet. Normally this...