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Well, I just ordered the dampers from Miele (9819130) @ $56.09. In the process I also inquired about the cost of the inner drum ($819) and the bearing kit ($241). The friendly Miele representative (Ron) said shipping the drum to my location would be about $80.

Re: Glass door. Ah, I get it now! Indeed the gouges are aligned with the lip of the inner drum (see picture below). I wonder if these "hits" caused the drum to now be excentric. I'm very handy so if I can get the parts I should be able to replace them myself. What is IIRC?

Thanks for the advice. It's a bummer that the path to inspect the drum/spider/spindle is so difficult. Suppose I look for a parts machine, the spider from a W1926 is interchangeable with other W19xx machines? Doesn't the 1926 have a larger capacity drums? Are there other models of Miele washers...

Hi, First post on this forum! My wife and I purchased the Miele W1926 washer (and matching dryer T1526) shortly our marriage in 1998. The appliance set is probably the best purchase I ever made (with the fine exception of a wedding ring :). The Miele have been running almost flawlessly since...