A couple of months ago I had a similar experience. I was busy cooking dinner and had the TV on so the caller ID for my Comcast voice displayed the caller to be Apple, so I answered the call. Immediately, the recorded voice advised me that my iCloud acct. had been compromised and I should either press 2 to speak with an agent to correct the situation, or call a number that I copied down. I didn't press anything, suspecting a scam, and hung up.
I then went online and checked the number on the Apple website, both the callers number and the one I copied down, and they were both legit Apple numbers. I then called Apple and told the agent about the call. He advised me that this was a scam indeed, that these unscrupulous people used the Apple phone number in the caller ID so unsuspecting people would cooperate with their scam. He told me that Apple would never call like this, which already pretty much knew. He checked my iCloud and found no problems, which I also was certain he would tell me, since I really don't use iCloud.
Now in my area these crooks are using legit local phone numbers on their caller ID trying to get poeple to answer calls that they think might be for real. There is no end to what dishonest people will do to take advantage of the unsuspecting.
Eddie[this post was last edited: 7/5/2017-14:49]