I can vouch for Whirlpool pumps being useless too
My mum's machine is just a newer, more basic version of that one, it takes about a minute to drain from wash level, and if there is even the tiniest hint of suds it goes crazy with sudslocks and on more than one occasion has just given up and shut off cos it couldn't clear the suds. I've just got into the habit of using tiny amounts of detergent and washing towels in half loads.
If my Mum's had more felxibility with the programmes (e.g. a synthetics wash over 40 would be nice) and they sorted out the pumps, I think these would be really cool machines. It never rebalances for spin and tumbles nice and fast. Luckily her's came free with the house so we can't really complain, but I do think they look a lot nicer in white than that awful dull grey they refer to as "silver" lol.