Glitch at Target

[DADoES]

Had a phone call with my mother this afternoon. Among other news, she outlined a situation that occurred at Target.

She and a friend went shopping a few days ago. Mom has been wanting another Bunn coffee maker, found one at Target. With some other items in the shopping cart the sale totaled $192. She wrote a personal check, which was rejected. She was terribly embarrassed. Questioned the cashier as to why. The girl said the reason is listed on the slip, but there were no useful details. So Mom asked for a manager. He had her call to some number on a store courtesy phone, I suppose to the check verification service. They explained the rejection wasn't because of a history of bounced checks or insufficient balance or anything reasonable like that. Nope. Reason being that she hadn't written a check at Target in more than a year, and doesn't write many checks as a whole. The check verification service *had* already picked up another check written for $89 elsewhere earlier that day, which under the circumstances triggered a question of identity theft for attempting to pass a 2nd check on the same day! Needless to say, she told Target to keep their merchandise and she and the friend left the store.

 

[frigilux]

That's freaking unreal. What a horrible way to treat a paying customer!

 

[dalangdon]

That's not unusual. It happened to my folks at Sears a few years back, for much the same reasons.

Just a few days after my dad died, my mom went to Dillards to get some pantyhose or something, and she was going to pay for it with her Dillards card (which never carried a balance from month to month)

The clerk told her that since Dad had died, she would have to reapply for credit. We couldn't figure out how they had learned about it, because he literally wasn't even in the ground yet.

 

[exploder3211]

Grams and Gramps had that problem. Scince i keep there sears card number in my wallet, and use just the number, once when i used the number for new tires and hubs totaling like $800 or so and then a few hours later they tried to buy a $5.00 screwdriver with the card, which was promptly declined because some one had used the number and not the whole card. Sears thought the card it's self was stolen.. Ughh..

 

[andrewinorlando]

yeah, it's a little out of control....I usually tell them to shove their merchandise and their verification service...and just go elsewhere. haven't got time to try and straighten out that kind of crap at the store, and I refuse to answer any kind of personal questions. the way i look at it, it's my account, and i'll do what i damn well please with it, when i damn well want to do it. it happened to me at sears in 1997, and i just got up and walked out on over $4,000 worth of appliances, but i made sure the store manager knew what happened, and that i went elsewhere to get what i had attmpted to purchase there, without incident. he was a little annoyed when i gave him a copy of my receipt from my purchase, but i was a more than a little pissed off. if you don't make noise, you don't accomplish anything.

 

[DADoES]

It was strictly a personal check issue. The account is in her name only, and she had picture ID (driver license). If Target has so much business that they can refuse a nearly $200 sale, more power to 'em.