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jacz219

Member
Joined
Aug 3, 2018
Messages
24
Location
Jeannette, PA
Hi Folks,

So last night went to wash and my superba was not superb. The motor sounds like it’s running but absolutely nothing is happening inside the tub. I clicked it over to drain and the tub drained and did not spin. It will not agitate nor spin. I’ll attach a video below of the sound it’s making. I have the lid open and i’m engaging the lid switch manually. Also the front photo is the machine I have.

Any help would be great. The last thing I want to do is replace it. It’s a beast and we all know direct drive is made to last.
 

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Hi, sounds like the drive coupling broke between the motor and transmission, as repairs go. It’s a fairly easy repair if you do it yourself or it should not be hard to get a professional to repair this as well.

The super capacity whirlpool built direct drive machines, especially those with the three speed motor like this tended to break their drive couplings more often.

There are tons of videos online that show you how to replace the drive coupling on a whirlpool built direct drive top load washer.

John L
 
Hi, sounds like the drive coupling broke between the motor and transmission, as repairs go. It’s a fairly easy repair if you do it yourself or it should not be hard to get a professional to repair this as well.

The super capacity whirlpool built direct drive machines, especially those with the three speed motor like this tended to break their drive couplings more often.

There are tons of videos online that show you how to replace the drive coupling on a whirlpool built direct drive top load washer.

John L
Hi there, i replaced the coupler about 3 years ago so that’s an easy fix. i just wanted to ask the experts before i started ordering parts. Thanks so much!
 
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