Reading instructions/directions is-----
an un-American activity.
So, forgettaboutit.
Thanks to Chris and those outside the US for your informative opinion.
Laundress, two different couples I know each bought Neptune pairs as soon as they were introduced to the market in Atlanta. Very soon afterward Maytag advised them both, by letter, that a modification was available for replacement of the door boot. The replacement had drain holes in it to keep water from pooling inside the recesses of the boot.
All that was required was to call and set an appointment for the work to be done at no charge. At the time the customers were very favorably impressed by how quickly Maytag handled the problem.
The Maytag reps were always available and any issues no matter how small were handled immediately.
I can't speak for the experiences of others, however, in the Atlanta area the Maytag people were very much "on top" of things in the first few years of introduction.
Both of my friends still have their machines, one set high and the other low mileage. Both are loathe to ponder getting rid of the old workhorses. They have both seen numerous repairs over the years, and are very loyal to their old friends. They are hot water and Powdered Tide users and have not had odor issues.
As Glenn pointed out, the top-loaders also have issues. Some of the nastiest machines I have seen have been neutral-draining top-loaders. They always have a thick ring of nasty black jelly towards the top of the outer-tub. Victims of the "trailer setting" of Cold/Cold and too little or lame detergents. Oh, and lots of fabric softener to cover the bacterial odors.
an un-American activity.
So, forgettaboutit.
Thanks to Chris and those outside the US for your informative opinion.
Laundress, two different couples I know each bought Neptune pairs as soon as they were introduced to the market in Atlanta. Very soon afterward Maytag advised them both, by letter, that a modification was available for replacement of the door boot. The replacement had drain holes in it to keep water from pooling inside the recesses of the boot.
All that was required was to call and set an appointment for the work to be done at no charge. At the time the customers were very favorably impressed by how quickly Maytag handled the problem.
The Maytag reps were always available and any issues no matter how small were handled immediately.
I can't speak for the experiences of others, however, in the Atlanta area the Maytag people were very much "on top" of things in the first few years of introduction.
Both of my friends still have their machines, one set high and the other low mileage. Both are loathe to ponder getting rid of the old workhorses. They have both seen numerous repairs over the years, and are very loyal to their old friends. They are hot water and Powdered Tide users and have not had odor issues.
As Glenn pointed out, the top-loaders also have issues. Some of the nastiest machines I have seen have been neutral-draining top-loaders. They always have a thick ring of nasty black jelly towards the top of the outer-tub. Victims of the "trailer setting" of Cold/Cold and too little or lame detergents. Oh, and lots of fabric softener to cover the bacterial odors.
