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Mechanism and motor. Yes folks, the motor is not what I thought it was going to be, but still happy in that it could be weaker. A shame that the horse power is a tad under the old Hobart Kitchenaids :(

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Well as usual by American and it will leave you with disappointed. The machine is great, but for some incredible reason Whirlpool changed the top rack without even an engineering revision. Both the in store model MDB8969SDM0 and the online machine http://www.maytag.com/-[MDB8969SDM]-1111962/MDB8969SDM/ have a sloped top rack. Yet my machine MDB8969SDM0, which isn't even an engineering change came with a flat rack. Normally I would not care that much except for the fact I bought this machine specifically because the slopped rack allows for taller dishes and pans in the bottom rack. How 2 identical models can leave a factory with different racks is beyond me but then again with the integrity companies like Whirlpool have it shouldn't be a surprise. Really it shouldn't. Im sure some one the factor made the decision 'lets just put these other racks in' no one will notice. Well guess what I notice. And its getting put up on a forum where half the members poses greater engineering passion than Whirlpool and the other half have a better reality grip than consumer reports. Why do consumers have to be guinea pigs and garbage disposals for this kind of crap?

I hope warrantee can cover this and I don't get the "well if there is nothing wrong with it there is nothing we can do...we reserve the right to make change without notice... well sir do fast food burgers always look like the advert?" At that point I will somehow find ground to sue under false advertisement or unfair trade practice. Ranting yes, but I don't like when consumer always have to be surprised in negative ways.

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With that upper rack being adjustable do you have to raise and lower it evenly or can each side raise or lower independent of the other?

If it's the later....wouldn't that give you the ability to do what you were looking for?
 
Oh good grief!!!  that's one of the many reasons why I like the Maytag--the tiered upper rack.  Wonder what you would have as a response if you called their 800 customer support line.  I just went through all 5 models and the "features" tab, your model is the only one that does not mention tiered upper rack.  The other 4 have that feature mentioned.  I don't like the flatware basket isn't splitable. 

[this post was last edited: 12/11/2014-05:34]
 
@appnut

I love that tiered upper rack design for at least 3 reasons. I still don't know why I got something else. The weird thing is the pics on Maytag's site show a tiered rack for my exact same model, as well as the one in the store I saw in person. I guess I got a last minute design change without consent.

Anyone know how Whirlpool can fix this under warrantee?
 
FWIW Whirlpool is going to get some nasty reviews with some nasty Emails. After reading reviews on line it seems like tons of people had issue with the top rack falling down, so I guess this was a "fix" to the problem. So basically if Id had gotten the machine earlier Id find the top rack crashing to the bottom, but I purchased latter in exchange for nothing that fits? Had I known for $100 more Id be happy with a Bosch or low end Miele.

This is why I despise monopolies like Whirlpool. And I do hope Whirlpool is still browsing these threads...
 
Horse power

LOL! :) Yahhh, Its under, but Im not complaining to much. I looked at the motors under the New Kitchenaids, Jennairs and High end Whirlpools and they were even weaker than this motor. Id say around drain pump strength. The Euro machines Id venture to say are around this motor as well, perhaps a tad less. So in theory "most powerful motor in the industry" does seem fit.

I will send some Emails and see what they say, but by the looks of it racks have been a major issue for others. I think this might actually be a redesigned rack.
 
I do believe the TOL Maytags have the standard level rack. The previous generation was the same way. Mine is the MDB4709, which has the tiered rack, but I'm the opposite of you in that I would have rather had the flat rack, because I need the space for tall cups and I don't put tall pans or cookie sheets in a dishwasher. I wish the wash arm assemblies were compatible and we could just switch. :P
 

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