Purchased this a few weeks ago. I know, everyone here will say I should have bought an old Hobart-built KA-whatever, but my wife wanted new, not vintage, and this replaced a 7 year-old similar machine (same wash system, motor, pump, etc.). Needed to replace because someone in my house accidentally fell on the open door and put it all out of whack so much so that it would not stay closed, etc. Enough said about that; my problem is with the new machine. The old one cleaned beautifully, dried beautifully, and we were 100% happy with it.
This new version has a stinky smell when it is finished washing. Sometimes even fishy or swampy smelling. Dishes dry well, but the walls and door of the tub (stainless, as was my old one) are sometimes damp. Yes, I've checked that the drain is attached to the underside of the cabinet before it goes into the garbage disposer, so I don't think it's a drain problem. There is virtually no water to speak of in the sump, etc. I called KitchenAid customer service who said to be patient, that the new smell will dissipate. They also suggested turning up the rinse aid dispenser to use a bit more, which should help with drying the tub. So far that seems to be helping. What really gets me is that there appears to be no venting of the machine. There is no vent inside the door (which my old machine, and any other's I've owned had). I checked the parts lists and some models don't have them and some do. Of course, the people at KA said the machine does, indeed, vent, but I'm not so sure about that. Some of the higher end machines (which use the European filter system; my wife wanted no part of that) seem to have a vent, and some even have a fan-assisted vent.
Any thought from any of you our there?
This new version has a stinky smell when it is finished washing. Sometimes even fishy or swampy smelling. Dishes dry well, but the walls and door of the tub (stainless, as was my old one) are sometimes damp. Yes, I've checked that the drain is attached to the underside of the cabinet before it goes into the garbage disposer, so I don't think it's a drain problem. There is virtually no water to speak of in the sump, etc. I called KitchenAid customer service who said to be patient, that the new smell will dissipate. They also suggested turning up the rinse aid dispenser to use a bit more, which should help with drying the tub. So far that seems to be helping. What really gets me is that there appears to be no venting of the machine. There is no vent inside the door (which my old machine, and any other's I've owned had). I checked the parts lists and some models don't have them and some do. Of course, the people at KA said the machine does, indeed, vent, but I'm not so sure about that. Some of the higher end machines (which use the European filter system; my wife wanted no part of that) seem to have a vent, and some even have a fan-assisted vent.
Any thought from any of you our there?
