Possed microwave?

[retro-man]

Spoke with Sharp yesterday. I need to take the label off from the inside of the microwave, scan it and e-mail it to them. Upon receipt they are going to ship me a new microwave. They don't want the old one back. I guess from all the problems they are having, they don' want to have to deal with a fire and an insurance claim. So we shall see how this goes.

Jon

 

[supersurgilator]

I'm very sorry to hear that you got a defective unit from Sharp. Hopefully the replacement unit will work without a glitch, and I'm glad you got good warranty service from them.
Had the unit been running awhile beforehand? It kind of sounds to me like something oerheated which shut the unit down, then when it cooled and reset is when it started back up again. Can you take a pic of the unit, I'd like to see which model you got.