question in maytag topload washer MVW6230HW

[pierreandreply4]

hello to all aw members i have as daily driver a maytag MVW6230HW from time to time it tends to go off balance even when using auto sense if washing a load like bedsheets on first spin and second even when wash tub is clean and its not even reach 30 wash loads yet it alerts me clean washer and on clean washer when on the rinsing part i notice it leak a little the washer was bough in 2021 it has the extended warrenty i am starting to wonder if its not a defect with the washer itself my question is if washer needs to be exchange because of defect do it need to be the same brand and model or can it be exchange for another model if sticking to maytag and brand if changing brand have to in list in case it turns out to be the case 1 maytag Maytag MVWP586GW non he 2 huebsch (speed queen) tc5102wn but would stick with actual dryer not at that point yet but went to be preapred for the worst in case i have to help my mom with the diffrence in $$$ https://www.corbeilelectro.com/fr/laveuses-secheuses/laveuses/huebsch-laveuse-tc5102wn-26-po-blanc

 

[windrivers]

It may depend on who you have your extended warranty with, Whirlpool/Maytag, independent dealer, or whoever. So first, what does your warranty say about repairs and replacement?

I would think the first option the warranty would give you is to attempt to repair it, and offer a replacement if they couldn't.

If you purchased the extended warranty directly through Maytag, then any replacement would most likely have to be a Maytag (or possibly other Whirlpool product) of equal value, then if you want to upgrade to 586 they would ask you to pay the difference in price, and if you haggle with them you may get them to at least split the difference.

This all is exactly what happened to me a couple years ago. I bought a Maytag TL which failed within eight months. They couldn't get a tech out in this area to repair it, so they asked me to find a qualified tech myself and they would reimburse him some minimal amount. I told them I couldn't find a tech, and it was on them to make it good. So they offered me a replacement, another Maytag model of the same value because apparently the one I had had been discontinued. I asked them if I could upgrade to the "commercial" model, the 585, or whatever it was, because after the problems I had with the old one I wanted one that would hopefully last, they agreed and asked me to pay the difference. I asked if they could give me a break after all the hassle I had, and they agreed to split the cost.

The "commercial" model never showed up despite Maytag's promise that it had been shipped, and they refused to supply shipping info. After hours contacting them on the phone (at the time it literally took over an hour every time I called, and they refuse to do business via any other means like email, if you contact them any other way they tell you to call. Even the dealer couldn't get hold of them.).

After waiting some weeks and the machine never showing well past the promised time, I contacted the BBB and the MI attorney general, and then almost immediately got an answer from Whirlpool offering me a full refund.

I used the refund to go out and buy the TC5, so it worked out great for me. I intend to never buy a Whirlpool product again, despite all the wonderful plastic parts and its light weight.

From Maytag TL to TC5 Under Warranty

 

[windrivers]

Reply #1

Sorry about the nonexistent link in the above post. I tried to add a title ("From Maytag TL to TC5 Under Warranty") at the last minute and apparently put it in the wrong place.

 

[pierreandreply4]

no problem thank you for your answer

 

[pierreandreply4]

windrivers

i would like to say to you a big thank you and i am seriously preparing if my mom nd i have to replace because of the clean washer cycle on or curent daily driver washer leaking on the rinse cycle or sudden electronic control failure ir other potential failure since its a vmw machine for a huebsch speen queen tc 5 washer and would say to my mom even if they are more costly that they are the better choice and 2 cycles are shorter and no fancy electronics because i feel like i consently have to check from time to time if the washer risk going off balance even if load is well balance before i start the load last week with auto sense was washing my bedsheets to put my summer bedsheets on my bed the load was my winter bedsheets load was well balance was in my bedroom when i heard the washer going off balance went ti rearrange the load but feel like its not normal