haxisfan
Well-known member
Hi folks, today I’m sharing some very very sad news about my beloved washing machine. I am still utterly devastated about this but I’m starting to pluck up the courage to even talk about it on a public forum and I’m accepting the fact that it’s time for me to move on out of this situation for good. The funny thing is that I’ve been delivering thoughts recently about getting a new washing machine to replace my aging Hoover Nextra… well… I will get a new washing machine alright… want a turn-up for the books? Well, it’s not Nextra that it’s being replaced!
It all started about two weeks ago… but the irreversible tragedy manifested itself just a week ago with the Dynamic total death. I wanted to share this with you before… but I thought… I’ll do so as soon as I make amends and get the Dynamic back on its 4 rubber feet… but now I know that it’s almost impossible… or not economically feasible. Some of you already know this… a while ago I decided to swap Nextra with Dynamic, so the first could semi-retire while the latter could do most of the work being moved to a location of my convenience… I explain this briefly: recently (last 6 months or so), I've been using Nextra mainly as I found a great way to enjoy almost-free hot washes, these come from the fact that the machine is connected to a 'Y' hose, rather than being plumbed in directly in the mains as in the kitchen, so I can open the hot water only during the initial fill and sensing stage (just for a few minutes), then close the hot tap and open the cold.
Going back to my previous point, after the swap was complete, I did a couple of washes and everything panned out ok. While I was doing these washes, it was late in the evening (I usually get back from work at 9ish PM) and the water in the tank was barely lukewarm as the emersion heater goes on during the last hour of the ECO7 tariff (that’s at 7 in the morning), however last weekend, I popped a hot wash first thing in the morning and the water in the tank was rather hot. Apparently, the washer wasn’t at all happy with that and it displayed an error code right after the main wash. The error it showed at first (E03) lead to the fact that the machine couldn’t drain, but this wasn’t the case. At that point, the machine was at a standstill and my towels needed rinsing, so, I set the rinse only cycle, but this time the display would show E16 and by starting any other cycle, the machine would produce the same error code consistently.
I didn't fret straight away... I just unplugged it and had a chat with some of you here. The machine would be doing the same after having it plugged back in, however, after a long chat and trial and error, the machine started to work again. It didn't dawn on me that the hot water could have been the cause of the error... well, I’ve been using Nextra like that and it’s never had a problem… although I’m not sure whether the water has ever been as hot as it was this time. But this is not the end of the story!
I will stop beating around the bush (after this paragraph I promise) and go straight to the point: being of a curious nature, when it comes to washing machines… I removed the back panel and tried a few things to reproduce the scenario I experienced... so I used a kitchen knife (for lack of better tools). I shorted the contacts for the heater, and I found that it would cause the machine to behave in the exact same way as when I had the error. This could have been the end of the incident… but unfortunately, as I was still tinkering with the machine, part of the metal blade, accidentally touched the metal casing causing a massive spark which tripped the house fuse (sockets only). Having sorted out the sockets, the machine did not come back to life
The short circuit must have blown the PCB I figured… so I investigated further in the machine, and I found two boards, one behind the display, which seemed intact… and the other one down the bottom in the left hand side of the chassis. I took that out, disassembled it completely, and to my horror, I discovered a black blotch of toasted circuits. I started to search everywhere for the main core board, but apparently, this part, belonging to a fairly new machine is not widely available. I called a number from one of the spares websites, and they kindly gave me a spare part number which would get me the part only directly from Hoover. Having quoted that number with one of the Hoover fellows, the part I needed was in stock but needed to be programmed, so… I ordered it and waited for it to be delivered to me. I got it yesterday and I put it in… the machine is still dead as a dodo! I checked all the other components and they seem fine… the only thing I couldn’t check was the secondary PCB (behind the display)… but, at list physically, it looks fine.
Something else I failed to mention is that although the machine is dead, when I have the old board in, upon shutting the door (even with the knob set on ‘off’), most components are energised… so the 2 pumps go on as well as the solenoid valves: this doesn’t happen with the new PCB as the machine remains dead no matter what. Now I’m left wondering… could it be that Hoover sent me a DOA PCB?? Does any of you have any idea what else could have blown during the short circuit? Surely the entire electrical system couldn’t have been damaged, otherwise these components wouldn’t run at all even with a blown PCB. It goes without saying that I’m window shopping for a new machine, although my hope to sort the Dynamic out will be the last to die. Any advice would be most appreciated. Thank you.
It all started about two weeks ago… but the irreversible tragedy manifested itself just a week ago with the Dynamic total death. I wanted to share this with you before… but I thought… I’ll do so as soon as I make amends and get the Dynamic back on its 4 rubber feet… but now I know that it’s almost impossible… or not economically feasible. Some of you already know this… a while ago I decided to swap Nextra with Dynamic, so the first could semi-retire while the latter could do most of the work being moved to a location of my convenience… I explain this briefly: recently (last 6 months or so), I've been using Nextra mainly as I found a great way to enjoy almost-free hot washes, these come from the fact that the machine is connected to a 'Y' hose, rather than being plumbed in directly in the mains as in the kitchen, so I can open the hot water only during the initial fill and sensing stage (just for a few minutes), then close the hot tap and open the cold.
Going back to my previous point, after the swap was complete, I did a couple of washes and everything panned out ok. While I was doing these washes, it was late in the evening (I usually get back from work at 9ish PM) and the water in the tank was barely lukewarm as the emersion heater goes on during the last hour of the ECO7 tariff (that’s at 7 in the morning), however last weekend, I popped a hot wash first thing in the morning and the water in the tank was rather hot. Apparently, the washer wasn’t at all happy with that and it displayed an error code right after the main wash. The error it showed at first (E03) lead to the fact that the machine couldn’t drain, but this wasn’t the case. At that point, the machine was at a standstill and my towels needed rinsing, so, I set the rinse only cycle, but this time the display would show E16 and by starting any other cycle, the machine would produce the same error code consistently.
I didn't fret straight away... I just unplugged it and had a chat with some of you here. The machine would be doing the same after having it plugged back in, however, after a long chat and trial and error, the machine started to work again. It didn't dawn on me that the hot water could have been the cause of the error... well, I’ve been using Nextra like that and it’s never had a problem… although I’m not sure whether the water has ever been as hot as it was this time. But this is not the end of the story!
I will stop beating around the bush (after this paragraph I promise) and go straight to the point: being of a curious nature, when it comes to washing machines… I removed the back panel and tried a few things to reproduce the scenario I experienced... so I used a kitchen knife (for lack of better tools). I shorted the contacts for the heater, and I found that it would cause the machine to behave in the exact same way as when I had the error. This could have been the end of the incident… but unfortunately, as I was still tinkering with the machine, part of the metal blade, accidentally touched the metal casing causing a massive spark which tripped the house fuse (sockets only). Having sorted out the sockets, the machine did not come back to life
The short circuit must have blown the PCB I figured… so I investigated further in the machine, and I found two boards, one behind the display, which seemed intact… and the other one down the bottom in the left hand side of the chassis. I took that out, disassembled it completely, and to my horror, I discovered a black blotch of toasted circuits. I started to search everywhere for the main core board, but apparently, this part, belonging to a fairly new machine is not widely available. I called a number from one of the spares websites, and they kindly gave me a spare part number which would get me the part only directly from Hoover. Having quoted that number with one of the Hoover fellows, the part I needed was in stock but needed to be programmed, so… I ordered it and waited for it to be delivered to me. I got it yesterday and I put it in… the machine is still dead as a dodo! I checked all the other components and they seem fine… the only thing I couldn’t check was the secondary PCB (behind the display)… but, at list physically, it looks fine.
Something else I failed to mention is that although the machine is dead, when I have the old board in, upon shutting the door (even with the knob set on ‘off’), most components are energised… so the 2 pumps go on as well as the solenoid valves: this doesn’t happen with the new PCB as the machine remains dead no matter what. Now I’m left wondering… could it be that Hoover sent me a DOA PCB?? Does any of you have any idea what else could have blown during the short circuit? Surely the entire electrical system couldn’t have been damaged, otherwise these components wouldn’t run at all even with a blown PCB. It goes without saying that I’m window shopping for a new machine, although my hope to sort the Dynamic out will be the last to die. Any advice would be most appreciated. Thank you.
. finally do you have a new washer in mind if yours is in repairable thanks
