Those Philips (not Phillips) are not very reliable. Lots of people have issues with them. They need being descaled very often and a lot of people had the problem of it being burned out. My sister in law went through 6 of them with 3 of them being replacements under warranty. Number last broke down very soon too, she is now a happy Moccamaster user for a longer time than she ever had a Philips Café Gourmet.