Very preliminary but Hubbys talking of a Laundrymat

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This is all very preliminary and I just heard it today to my amazement. My other half asked me how many laundromats are in town and I said I wasn't sure. Two per the yellow pages. He's thinking it might be something worth investigating whether it would be in our interest to perhaps open another one up, in the right location etc etc etc..
Who is it here that owns a laundromat.. I can't remember. I may have some questions. I've already thought of the worst.. holdups, vandalism, etc LOL
 
Don't Own One, But Know Those That Do

Also looked into it at one point, and have one bit of advice, it is NOT a game where one gets to play with prutty machines all day. Damn hard work with often minimal to little reward unless you start owning several stores.

Good place to start looking for information is the Coin Laundry Association. IIRC there is also a discussion board there and other places were laundromat owners meet and chat.

Basically you are going to be squeezed on two fronts. On the one had you have the usual overhead of any store, plus water and sewer charges. On the otherhand your prices cannot be so out of whack the competition takes your customers. You need to plan carefully and look at EVERY aspect of your business plan three or four times.

Location? Costs? What is the competition doing, or not doing that makes you think you can make money? Will you have self serve and drop off service? Route service? Can you do your own repairs on washers and dryers? What type of equipment? How will you pay for the equipment? Lease? Own?
 
Will also add lots of people fall for those adverts about how "easy" it is to own an laundromat, and go to those seminars by laundromat appliance companies, but make no mistake about it, it is hard work!

Let us say you open a mat near a college and large residential complex. You commission a demographic study from Experian and find the market is right, so you go with the deal. A year later or so after you open, the college decides to install laundry equipment on campus for it's students, and the landlord of the residential complex does the same. Now what do you do? Remember you've got to pay for those washing machines and dryers even when they are not being used, thus you want to keep them full every hour you are open. This is one reason for the fast cycle times on laundromat washing machines.

So many people don't do their homework and find themselves bleeding red ink in a few short months. Yes,another savvy laundromat person will go into the same store/area and make a killing.
 
The university here

has coin-op machines in the residence halls, but a lot of students, particularly upperclass and graduate students, use the coin-op laundries here in town, for a lot of reasons.

One reason is just to get the hell out of the dormitory for 90-120 minutes! Also, a person can run four loads at a time at an off-premise coin-op, and there may only be four machines in the dorm laundry room.

Also, one of the ones closest to campus has a wine and beer license, and a decent espresso....

The other one near to campus has all frontloading machines, no top-loaders, so it is advertised as the "green" choice.

Plus, there is the matter of attended/unattended. Attended coin-ops seem to be always a lot cleaner, have more working machines....

Fortunately, here in Ohio, smoking in public buildings was finally outlawed, but not every locale is as enlightened, so that's another question. I hate to spend the money for coin-op washing and then have it ruined by someone's cigarette smoke~

I think it is possible to make a living, but I am sure it's not as easy as it might seem.

Lawrence/Maytagbear
 
If you are in a college town, combine it with a sports bar - of course you will have the added headache of running a restaraunt and getting a liquor license, but they tend to attract a lot of the college student business. One opened up in College Station, Texas (Harvey Washbanger's - on Harvey Rd) and is going strong 10 years later.

 
Dorm laundry.

My biggest frustrations in dealing with dorm laundry for 4 years of undergrad (Maytag machines) and my 1st year of grad school (Speed Queen machines) were the deplorable conditions and failed equipment. The dorm laundry rooms were always messy, the dryer lint filters were NEVER cleaned, and the machines were always in poor condition. The dryers were always so gunked-up with lint that I'm still shocked none of them caught fire. Also, the Maytag dependable care dryers were so lint-clogged that they couldn't dry a load completely.
There were always broken machines, usually the dryers, especially the Speed Queens in grad school. They also did not plan accordingly for the cycle times of the machines. In undergrad school, there were an equal number of washers and dryers (bad idea: the washers had much faster cycles). In grad school, the room had 8 washers and 6 dryers. At least 2 dryers were always broken. The dorm washers and dryers were heavily used and abused while receiving few repairs and no maintenance. There were too few machines for the number of people who needed to use them, and the waiting time was long, especially on weekends, although I waited a lot at 3:00 in the morning too. There was dorm laundry going 24/7, always with a line.

What I would do:
First, a maintenance plan to avoid breakdowns and keep the equipment running smoothly. This includes cleaning out the dryer exhaust ducts and the dryers in general. Customers like being able to count on speedy service.
Second, if machines break down, fix them as soon as possible.
Third, if you use a card-system, don't do away with quarters entirely. Many people are infrequent users, coming in to wash oversize items, and would not want to pay for a card they will seldom use.
Fourth, advertise! Being able to use many machines and do a huge quantity of laundry in a short time is a valuable selling point. Think of college students who do their laundry once a semester. Also, think of parents whose kids just came home from summer camp. Lots of laundry, just infrequently.
Fifth, Sell detergent, fabric softener, and stain remover. I have been to several laundries that don't sell these things, and it is REALLY a pain if I have been absent-minded and forgotten my own.
Sixth, sweep up frequently. I have been to so many laundries that have lint and used dryer sheets all over the place.
Seventh, if you're near a college, find out what the college charges per load and price yours a little cheaper. You can advertise lower prices and more machines, translating into business from time-strapped college students who are tired of waiting.

It's tough but doable,
Dave
 
Many mat owners try to avoid maintenance contracts if possible, and do their own repairs for several reasons.

It is important to understand that a washer or dryer not working represents not only lost revenue, but a cost assuming the mat owner does not own them outright. That means you have money going out for each day the machine sits out of order, but no money coming in from that machine.

Let us say a washer goes out on a Thursday afternoon, and the mat owner calls his contract repair service. It may not be until later that day or even Friday before they get back to him, and depending upon how the contract is worded and or type of service, it may not be until Monday or even later the next week before anyone will come out and even look at the machine. This leads to a unit being out of service at what may be one of the peak money making times for the mat.

Even if the service guy does come out say on Saturday, some charge more for weekend and or after hour service. So either way, they've got you by the short and curlies.
 
I remember frequenting a downtown Berkeley laundromat in the 70's. They had an Asteroids video game there, and I'd wind up plunking several times as many quarters into that thing as I did into the washers and dryers. I'm sure the proprieters made a good profit off the video game.

Eventually I moved to a place with its own washer, got my own comoputer, and lost interest in Asteroids.

There are two laundromats within three blocks of my current residence. They both seem to do good business. One is attended with wash/fold/snack services. I think it also has a beer license. It always seems packed. The other is mostly unattended, a traditional laundromat with little more than washers, dryers, coin machine, and detergent vending machine, and never seems quite as busy as the other.
 

petek

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Thanks for all the negativities, honestly, keep those coming if there's more because it's not that it's not something I wouldn't consider but I want to know as many pitfalls as there might possibly be for us to mull over.
This isn't a college town, only a small local community college. It's a blue collar, petro-chemical, refinery and some industry type of town. One thing someone mentioned to me once last year was that they always though opening a laundromat on the main road coming in from the industrial/refinery area south of the city might be a good idea.. All the workers aka single guys dumping there clothes off or stopping in on their way home etc. I'm not sure if you can attach a bar to a laundry in Ontario, you could in Alberta, liquor laws in Ontario are stricter.
 
the one here.....

... a couple of mats here have gone to the expresso/mat venue and it is working well.

For years I have thought of the old sports bar type thing with a laundrmat but I think its a lil risky, not eveyrone is a drinker and /or smoker.or comfy in a bar setting I wouldnt wash clothes in a place like that. I would however relish in one that had all the immentites of a bar... pool table,foshball table, juke box, pin ball machines, esp if it was near a college

what about a mini mall setting with many different rooms, a TV room with Daytime shows for house wives

a setting with a big screen tv and games for the collolege set

a setting with a quiet libray setting for studying
a setting with toys for the gal with children?
ok ok so itd have to be a mega mall lol but stil one end open to a central hall and a monitor walking by like a waitress asking if all is well? Just ideas.

The one here with the expresso bar in it has a ton of arcade games (more quarters),A whole wall of vendor soaps and products
but also green soap at the end of each asile that is free. Theres a sign that tells about its greenery and they pour it in old maytag wringer washers and provide scoops. I asked the Mgr and he said it has never hurt his vendor sales. I said why and he said the guy that is sold on tide (or any other brand) is still gonna buy tide.It must be true or the vendor units would be gone.

Also all the wall art in this place is old advertisements like our Picture of the day. In addition to all that he has six tanning beds in the back that only washer users can use.

I wonder how a vintage laundromat would go over, Like say Roberts Basement? Would people flock to use vintage machines?
Initailly I think probably not but then again like all of us on this site once thought and youve heard it over and over again. I THOUGHT I WAS THE ONLY ONE. hmmmmmmm

Well just food for thought. Good Luck if you guys decide to do it.Keep us posted.
 
Ok, as I've said, it's not a game. You can have an expresso bar with a few washers and dryers, where your business is selling coffee, or you can have a laundromat with an expresso bar where your main business is providing laundry service, with coffee as a side business.

First thing to do is find out why there isn't a laundromat if none exsists where you are thinking of opening one. What would be your costs, barriers to entry? Can you buy a building or would you have to rent space? What about water and sewer costs, the two big expenses for all laundries.

So you think you can provide a service to a certian demographic, do you know they are looking for such a service? Do they have wives and or laundry appliances elsewhere they would prefer to use? Again, contact Experian or any of the other major database services to get a report. You'll have to put together a demographic profile of your customer first. The Coin Laundry Association also has great reference materials and such as well.

Another source of information would be any commercial laundry suppliers (machines, chemicals) that serve the area.

What about labour costs? Who is going to do all this laundry you are proposing workers drop off? While there is a greater trend towards drop off service, versus self serve laundromats, there has to be someone there to wash, dry, fold and bag the laundry. Not the sort of job people are lining up for these days. What do you plan on paying? Where will that money come from until you get the business established?

You will also need to look up what your local laws say about owning and operating a laundromat. Most require you to get a license, and probably have the premises inspected regarding saftey, water,sewer and other ultility connections.

Building a laundromat from scratch where one has not exsisted before is VERY expensive. Most pros try to purchase an exsisting mat, and redo things to bring in business. Many, many people put their hard earned money, blood, sweat and tears into building a brand new mat,only to loose everything when the business fails. Take a look on eBay, where do you think all those laundromat appliances are coming from?

Personally I'd look around to see if a mat near you is going for sale, again Coin Laundry Association has listings, or check your local paper. It is much easier to take an exsisting business, and do things up, than to start from scratch. For one thing until the business opens you will have debt and cash going out, with nothing coming in.

If you request a demographic report, find out how many homes in your area already have a washer and dryer. Outside of urban areas with large populations of poor or lower middle-class persons whom cannot or do not own their own washing machines, your biggest competition will be home laundry appliances. Especially with washing machines being sold for rather low prices these days, and or easy credit. Most mats around here make most of their money doing drop off service.

Instead of opening a laundromat, why not consider simply skipping the self serve part, and opening a small laundry route? Pick-up and delivery laundry service is one of the fastest growing services in the United States. You'd be surprised how many people are "taking in washing" and making damn good money. The Internet and credit cards make everything very simple,and folks love not having to drag their laundry down to the mat, nor carry it back. Best thing is you can skip the major costs of owning a laundromat. No store to watch over, and you can close down for say vacations without having to worry who is going to mind the business.

L.
 
At some of the RIDICULOUS prices for FL washers today-surprized laundramats don't make a comeback for some.Just the other day at Best Buy-saw a LG laundry pair-the machines were about $2500 each!Come on!!!told the BB salesman for that price I'll take my clothes to the cleaners or use a laundramat.I knew someone who lived out here in Greenville-He bought a townhome-but DID NOT buy his own washer and dryer.He liked to go the the laundramat less than a couple miles away and do his clothes there-His freinds did theirs at the same time!was a good meeting place for them.And they could watch TV or play the jukebox while waiting.That laundramat is pretty nice-they have both FL and TL machines.and they have a dry cleaning service.think again before buying super expensive FL washers!
 
Laundress,, how does that "taking in laundry" biz work? Do people just hand you a big old bag of dirty laundry you have to sort etc.. do they sort before, what are the expectations of the customers, varied, some want starch, others dont? Professionally pressed or just folded.. Or is it sort of a la carte per customer, extras cost more etc?
 
Ladies Who Launder is probably one of the more visable of such businesses, but others are around. One knows this since one sees all sort and manner of laundresses and others carrying laundry all over the Upper Eastside. Not to mention cars or small SUV's with dry cleaning racks fitted across the back seat area, loaded with shirts.

As I've stated, some of the largest costs for any laundry is water, sewage, property (rent and or mortgage), and such. By taking in washing and or operating a small laundry out of say a garage (which is being done here as well), you eliminate much of the industry with it's associated costs, and basically are going back to the "taking in washing" business model. Mind you space costs dear here, so things might be different where you are.

One thing rings true about all laundries, you can either do high volume for low money, or small volume for high prices. Many people will pay for a service that launders their laundry in separate batches, instead of mixing theirs with everyone elses. Will pre-spot, use quality products, and so forth. Again you'll have to do your homework.
 
Here Is Someone Up By You

Why don't you an d hubby take some laundry and do a sneak and peek?

Is the place busy? (Try going back at different times).

Chat up customers (Do NOT even think about mentioning a thing about considering entering into the biz)

What is their business model (from what you can see, or glean)

What are their prices? Do they look like they are making money?

Can you compete? What would you do differently?

 
My immigrant grandfather used to say that the reason so many immigrants are sucessful at opening their own businesses is because "nobody ever told 'em they wouldn't be sucessful".

Follow your gut instincts and you will be all right. Trying to re-invent the wheel is needless worry and stress.

Personally, someday I would like to open one of those self-storage properties. There are companies who sell complete packages and teach you how to set up and run them. You can build your residence how ever you like it right on premises and start to generate cash almost immediately. (Obviously one needs to procure a good sized piece of property to do this).
I've know quite a few people who had to scratch and claw to do this and every one of them is a multi-millionaire now.

If I could just turn back the clock about thirty years-------------------sigh
 

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