Washing Machine Repair Nightmare

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Glenn, you have a point there. If the woman doesn't even notice the stain in the first place how likely is she to do anything about it.

Why do people buy such capable machines in the first place when all they intend on doing is washing COLD/COLD? A single temp one speed machine would have worked as well. I'm positive this was not a cheap washer when new.
 
my advice

my advice would be to have the washer run a full cycle with the wash temp knob on hot water and when the washer is starting to wash in hot water with bleach switch the temp knob to warm warm so that the washer do the rinse + extra rinse since i suggest having the extra rinse option on full of warm water, then repeat step 1 but with some tide cleaner or afresh and also explain to the owner of the washer that if she wents to keep her washer a long time to wash with the washer set to warm cold from time to time.
 
How's this for dingy gray stains?

 

 

This washer is at my work and is always started on hot wash, or at the very minimum, warm.   There's a dedicated 20 gallon electric water heater for it, but the temp is more like very warm, than hot.  Plus as it's only 20 gallons, the temp slowly drops as the washer tub fills.

 

Being it's at a business, the majority of what's washed in it are micro-fiber towels, cotton towels and cotton "diapers".   For the most part, these towels are just dirty from regular "dirt" rather than oily, greasy, etc.   But towels from the body shop (with buffing and polishing compounds) are also washed in this machine.   But as you can see, there's quite a residue has built up on the upper part of the tub and agitator.

 

Kevin

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Maybe it could be something she's washing in the machine that's staining the tub after all. Right now the washer is operating correctly, I don't imagine I'll ever hear about it again. Unless it breaks.
 
for the hell of it.......I would switch the cold and hot water hoses, or the wires on the valve.....

hot wash and rinse.......most people don't even pay attention once they load and go.....

outside the fact, she may notice her clothes becoming cleaner......must be the newly fixed agitator!

then again, she may figure you don't know what the hell your doing, and never bother you again.....

win win.....or lesser of the two evils....

recalls a story from long ago, had a pesky neighbor who, for what ever reason, at least twice a week, unplugged his TV, to which he bugged the hell out of me to re-program the channels every time......after about two months of this, I super glued the plug into the outlet.....
 
Scum or film on washer tubs

This could be an interesting discussion all on its own, as I have seen washers for sale on Craigslist quite often lately with black or gray scum on the agitator and basket, some so thick I can't imagine why the owner put up with it that way. I've been told that this comes from using too little detergent, and that could be true but I didn't come across so many machines in the 90s that were goobed up like this. I suspect this has a lot to do with today's detergents and their ability (or lack thereof ?) to keep dirt suspended until it is flushed away.

Interestingly, look at the pictures of my 2009 rebuild of my 1976 Kenmore 60 machine. The basket was filthy at the start, as you can see, and the outer tub had a great deal of white detergent residue on it. When finished (third picture), I was a bit disappointed with the inner tub, as it had little or no shine, and I figured it was simply worn from use.

I'll post a new shot when I get home tonight, but the basket started getting much more shiny after 15 or 20 loads, and now is glassy and new looking. There was clearly something on the basket that took numerous loads of warm water and good detergent (mostly Tide) to remove.

Gordon

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I noticed on the shelf above the washer was a box of All Free & Clear Pods. It appears that what this woman was using in the washer. I think you may be onto something about today's detergents. Maybe your theory applies to the cheaper detergents?
We use All Free & Clear liquid and haven't experienced staining in our tub.
 
Martin:

I considered switching the hoses on the washer. But then again I could just see this woman on my doorstep with some article of clothing that was shrunk all to hell because it had been washed in hot water.
But I think this woman wouldn't notice. She says she just loads the clothes, turns the machine on and walks away. If it took her five years to determine that the agitator wasn't working right......

These people moved into Theresa's old house. You know, the one that I met when we first moved up here. The one who welcomed us to the neighborhood with the statement "Hi! My name is Theresa! What can YOU do for ME today??"
 

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