What is that noise and how can I fix it?

[rkliewer]

I just bought a second hand whirlpool duet stackable washer wfw94heac0 is the model of the washer. The first time I ran a wash cycle I got this loud ticking/knocking noise. From what I have read it sounds like bad bearings but I have no idea. It only does it at certain points in the spin. Never when spinning slow or never at full speed. I took off the back and the noise is clearly coming from dead center underneath the motor and what I think says rotor assembly. Can anyone confirm that's a bearing issue? Or any idea as to what else it possibly could be? Again we just got it and transported it. I totally forgot about the 4 bolts and never put them in. Also it slipped out of my dad's hand when lifting and fell a foot or 2 (so that's great!) It spins fine but I've hit a dead end and really don't want to take any more apart if I don't have to. So far I have the back, top, and motor removed.

 

[parunner58]

We have this Duet pair that we bought new in January 2011. A few times over the years we had the screws in the cement weight on the top come loose. Tightened them up when it happened and noise went away.

 

[rkliewer]

Noise location

I had read about that issue as well but the noise sounds like there is no doubt it is coming from exactly where the bearings are. I will check the weight on top tonight but it sounds like I'm In a bad spot. It only makes the noise for about a minute total out of each cycle so maybe I just live with it until it breaks all the way.