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Ah, right - thank you for the info! I'll maybe have a tinker with it later - it's busy washing just now. I actually don't like using my phone for apps. Is it one of those software types, where conventional PC computers/laptops are excluded from accessing the updates?

That rather explains it... :) It's a pity BSH couldn't copy the way software updates are applied to televisions and set-top boxes... apps on phones not required.

No, I've not updated it. Does it require a smartphone to access the software update?

I too have a Siemens IQ700 WG56B2A1GB, about a year and a half old now. The Panasonic (Gorenje made), packed in - the drum bearings went. Since it was a sealed tub, I tried to source the tub complete, and was helpfully told it was obsolete! So, decided to go with a manufacturer who seems to be...

I have had rust, in a Panasonic white-interior type (no grill, or convection), fitted with plastic cover over the wave-guide outlet. This was one of the 'fuzzy logic' machines, which detects the steam burst from food, and calculates the cooking time. 'Genius' I think it was called. I used to...

Hello all, From a UK perspective, the UK Gov has suggested a consultation to outlaw air-vented (i.e. hose-out-the-window types), gas (i.e. White Knight's types), and the ubiquitous condenser dryers. Looks like heat-pump dryers are going to be the only ones in the future. Raising standards for...

Power Control Spray arm Perhaps the reason for its delay is possibly that it requires design tweaks. Someone who has it is apparently less than impressed. Hopefully its not another Samsung Waterwall type design failure.

Reply# 3 I saw it recently. Didn't buy it though. I think the Pro-S technology is simply meaning that it's easily dissolved/rinsed away. A standard 4-5kg load is what machines of the 1980s-1990s would class as a full load. But these days in a modern machine, it would be classed as a half...

Reply# 2 There's actually three enzymes in that list: Amylase - to deal with starchy stains; Mannanase - for gum type stains (guar gum, locust bean gum, xanthan gum); Acetylglucosaminidase - I presume, to deal with microbial activity, by destroying bio-film plaques... From Henkel's patent...

Electrolux There might not be an 'Electrolux' range of machines (at least not in the UK). Sometimes those design applications are, if you will, an example, more of a 'lodging a design right'. Nevertheless, they might apply the same styling to the AEG range of appliances... similar to the way...

Reply #2... Water Glass Yes, they were - typically listed in the ingredients as Sodium Metasilicate, as on Lever's 'Sun' box. I have a vague memory that mid-1980s Benckiser's 'Finish' named their ingredient differently... either Sodium Silicate or Sodium Disilicate. I can't remember which it...

Ariel Gel stench! Ariel Gel now has a vile stench. Scroll down to the reviews... https://www.tesco.com/groceries/en-GB/products/312719059

The washing machine fault... I wonder whether the heater really was at fault. Perhaps the real culprit was a leaking door seal, which then allowed water and detergent to drip onto the heater wiring loom. But in that case, surely the electrics would short-circuit, tripping the electrics and...

Reply #4 Powder in box versus powder in bag. You might find that some of the bagged powders are more concentrated than the 'big box' versions (which tend to use fillers to make the powder flow more readily). The German consumer organisations said that the likes of Ariel (sold in Germany) was...

I think the English term is 'grease balls'. I've seen it in a Hoover twin-tub, where the dirt formed small floating spheres of greasy, dust-laden bubbles. There wasn't enough detergent in solution, the water was too cool, and the items were also too dusty in the first place. I've also seen...

I think it's the detergent to blame Proper old style detergents used Sodium Metasilicate as the chief builder. They were clean rinsing. Once upon a time, I used plain washing soda (sodium carbonate) in the dishwasher, everything ended up coated in a powdery residue. Similarly, Finish Powder...

Reply #11 I shouldn't think that would be much of a problem, not at the rate modern machines gulp the stuff down. It's hardly in there long enough to turn to mush. The problem with adding vinegar, is that the rinse aid might already have citric acid in its formulation. The combined acids might...

If the rinse aid in the dispenser has already almost run itself out, try just topping up the dispenser with water. That might neutralise the problem. Then next time it requires refilling, try diluting the rinse aid with cold water, 50:50. It's probably easier to do it in a half-empty rinse aid...

Water softener Could the water softener have malfunctioned, or been perhaps mis-adjusted by the user? On my Bosch (circa 2004) it says in the manual that higher settings of the water softener will cause water consumption to increase. Which brand of detergent are you using? Some do create...

Vacuumland It was the only website to throw up the error, every other site seemed to work okay. I had tried loading the 'cached' version which allowed just the title page to load, but as soon as the relevant buttons were pressed, the Forbidden error occurred. I was wondering whether it was an...