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I called Miele service last month and thought perhaps they were working from home due to Covid-19.

I have a W1 which is advertised to hold up to 18 pounds and is also sold in Europe, although perhaps not this model. I would suggest your friends go to the Miele website and look at the 860 model. They can download the user manual and see if they like what it offers.

What program cycle are you using to wash these sweatshirts and pants? If you have the Wrinkle-free program you might give that a try. I know I said wrinkle-free, but it is for perm a press and whatever easy-care cotton is. The thing is this program will also wash cotton t-shirts and sweats...

At the beginning of the video, it looks like a bit of water is sent to the bottom arm, then stops, then the bottom arm sprays a bit, then stops, then the middle arm sprays a bit, then stops, before starting to spray continuously. Does anyone know why this happens? Combo52 - What is silly about...

I just bought two new cartridges and I don't see anything that has been redesigned. Since the North American cartridges never have been the same as in the EU perhaps we have not gotten the faulty cartridges. Probably a good idea to call Miele and see what they say.

I don't have any detergent leakage at all and I've had the machine for 2+ years. I agree with Henene that running the cleaning program will not help with this since it is for cleaning the pipes and pumps out. It looks like only the phase 1 detergent has a problem because it is the one that has...

It looks like the Miele has the short option, so I would go for that. It can cut the cycle time by 30 to 50 percent. I have a Miele with the short option and it does come in handy. The wash system on the Miele works. Everything I've put in mine comes out clean, even baked-on crusty macaroni...

Do you think the use of liquid detergent plays a role in having a stinky washer?

Henene Do you mind posting some pics of your new washer? I think the entry-level Miele washer sold in the USA is the one that doesn't have the rinse-only program but the rest of them do. There is also the Express program that gives you a 16-minute wash and 2 rinses, and a spin. If you select...

I will agree with the comments about a Front load washer. I have had them since 2003 and do not want to go back to a top loader. If you are in a cool or cold climate you will benefit from having a washer that has an onboard heater that can heat and keep the water hot. Not to mention the less...

So the most efficient DW are those with a heat pump? I didn't even know those existed.

I've never had any problem with odors from Twin Dos but I will say that the detergent recommendations the machine comes with are too high for my water - and my water is called medium-hard by my water company. I have my dosing down to 16ml for phase 1 and 13 ml for phase 2. I have had it as...

Years ago I bought Kill-0-Watt meter. You plug it into your electric socket, then plug your appliance or whatever into it. You can set the meter to display watts, volts, etc. in real-time. I plugged my washer into it and set it to display amps. From this, I can see when the heater is...

These times remind me of my W1986. 49 minutes for a 120F wash, 52 min for a 190F wash. I still have my 240-volt connection in my laundry too.

Questions Thanks, Chuck. I do have some things I want to compare, so I'll send an E-mail.

Perc-o-prince This is the DW I have. What do you think of the Sensor Wash vs Normal or Pots and Pans?

My manual gives time estimates for 120F and 50F so I don't bother running the hot before I start it. If it's already hot that's good, if it is cold it doesn't seem to bother it.

I don't mind the efficiency of mine as it is 2.7 gallons for the normal cycle, 3.6 gallons for pots and pans and everything gets clean in 2 to 2 1/2 hours. I don't need to run the faucet first either; so I don't see anything wrong with the regulations. I wouldn't want them any tighter though.

PIerre How long did that cycle last? How long is that cycle without any options?

I have used it on and off for several years. The ultra-white is amazing and rinses so clean, and there is no unpleasant scent left behind. The ultra color is very good too. The detergents are very concentrated, so I would try dosing less than the box recommends until you find the amount that is...