2004 Neptune Washer Issues

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rp2813

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I don't know if they're related, but my stacking Neptune washer still has a recent problem occurring sometimes, and a new one occurring seemingly all the time.

First, the previously reported issue of the washer stopping and eventually shutting off when going into the first rinse. John L. had suggested the cause was insufficient water pressure, and I made sure not to run the A712 at the same time. That seemed to help, but now the same thing is happening even when no water is being used anywhere else in the house. I'm going to have to check the inlet screens now. It seems to happen on full, heavy loads, but tonight I washed a couple of beach towels and a few smaller hand towels and everything shut down at the usual point in the cycle. Also, when I push the button to restart the machine from where it stopped, the timer makes a humming sound that goes away once it advances.

Second, fabric softener isn't always being flushed out of the reservoir, and yet at times after a wash load (without FS) has been completed, the FS reservoir is full of clear water. I don't know what to make of this.

Even if I find clogged screens, I don't think that's going to resolve the FS problem.

I welcome any diagnostic advice and hope this could be something like a solenoid as opposed to a control board problem.
 
Hi Ralph, definitely check the inlet screens, clean them gently without removing them, when they get removed, they often get bent a little bit and then they won’t seal properly and allow particles to get past them when you reinstall them.

But much more likely you have a bad inlet valve, I haven’t seen a clogged in that screen in a washer dishwasher in 20 years.

It’s funny I was thinking of you the other week we have a customer that built a really nice custom home in 2004 they put a Maytag Neptune in like this and the bearings have gone bad in the washer and we couldn’t find a machine that would fit in the spot except for the Speed Queen and I couldn’t get it quickly enough so I ended up exchanging the whole lower washer half of the Neptune and I got it working There aren’t many of these left in our region. A lot were sold. I still see them showing up on the recycle pile fairly often so I guess there’s still some out there working.

This customer was trying to sell this house for around 2 million but not getting any takers because of the mess that you know who is creating in this city so he took it off the market and decided to rent the house until the midterms. Hopefully things will start to turn around then, let’s hope

John L
 

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