You like it or you hate it. Anyway it is discontinued so you have something you can't buy new. To me, they looked like they would be hard on the clothes. In 2001, we were in Florida for the Kitchen & Bath show. Our friend Donald had bought one. John had found a high quality, very heavy white terry cloth bath robe at a thrift store, but it had belonged to someone who did not know it could be cleaned and maybe did not such a great job cleaning himself. It was all yellow around the collar, wrists and underarms and dirty gray most other places, especially the elbows. I would not have touched it without gloves. Donald fired up the Calypso for that bath robe and it came out looking like it was brand new. But that was one item and no dog hair was involved. It absolutely does nothing to remove dog hair. I personally find dog hair in bedding gross, but if you need to wash dirty, greasy rags and stuff like from cleaning with debris shaken out, it is a good cleaner. After long use, the flange gasket around the wash plate will wear and the plate has to be replaced, but it is not a big deal to do. It does recirculate water over the clothes as they alternately get jostled around and turned over and then slowly spun around under the water stream. Free is the best way to try one and definitely with an HE detergent.