AEG Washing Machine, Lavamat Protex think pump is broken, video evidence E19 error

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gsh1972

Member
Joined
Apr 20, 2020
Messages
6
Location
Italy
I have an AEG Lavatherm that has been a bit through the wars, but people here have helped me fix it and I am very grateful. With the help of people here I have managed also to do some work on my drier, which still lives!!

On my washing machine, I get an E10 error on the display that seems to indicate a problem with the loading of water. First line of attack was to remove the loading tube and clean the filter, which frankly was pretty clean, of the water inlet. I checked both ends to be sure, IE the connection to the washing machine, and the connection from the mains to the tube that connects to the washing machine.

I didn't find obstructions.

I therefore did a video. The video is not to show anything other than record the noise that sounds like a resistance on some kind of motor or something that is not working. This would normally be the moment in the cycle when there's a strong noise of water being sploshed around inside the container where the liquid is. This is not happening.

At a guess, I'm not the washer - the error is happening at the rinse cycle. When the lack of water is creating problems. At the moment it is draining without problems, so I am pretty sure it is not the drain pump (if they are separate).

Does anyone know what this could be or what I still need to do to isolate the problem. I think it feels like a pump has gone, but I'm not a technician and so don't know what I should be looking for.

If someone does know what I should do, I have no problems taking things apart, but if this is really at the extreme end of taking apart - IE literally unscrewing everyting, please can you let me know.

Thank you for your help it is very much appreciated.

Glyn

video:
https://www.dropbox.com/s/a6llmmi1hjexoac/washing.mp4?dl=0

 
Video 2 - close up and noise

Hello and thank you very much for the videos which show me where I need to go and how to get there if the problems continues.

This morning I did a proper check on the inlet and outlet tubes before popping the lid to focus on possible problem area.

In the video you can see a close up of the cycle when it is starting, all that resistance noice is coming from the solenoid. Some water did come through in the compartment before, so I am wondering if this resistance noise is all part fo the process.

Basically I am trying to ascertain whether this noise indicates that there is a problem with the solenoid.

I am just trying to be thorough before I go and replace this part so if there is someone here who might say "Yeah, that sounds broken mate!" would be great.

Thank you.

 
Hacking the AEG

I just wanted to mention that I was explaining the problem to my wife and was saying "so here are the three different inlet control mechanisms for the water" and this one is broken, and she said "swap them around" and I said "Yes, let's try that"

We don't ever use prewash so I figured we would try that and it seems to be working perfectly.

All I did was switch the wires around and then the tubes as they actually had different sizes depending on the type of water inlet (good old german engineering!!).

So, fingers crossed this should be a shor-term hack.

Any reason I need to be careful? My thinking was if that breaks I'll just replace it but maybe someone else here knows something I don't?

Thanks
 
The solution

Okay, this didn't quite work but I have the solution now.

In the image you can see three inputs Left (L) Middle (M) and Right (R).

On the top of the container area, inside there is a diagram that thank goodness, tells me what these inputs are for.

L - Main Wash
M - Prewash
R - Stain Wash.

First of all what I did was switch the wires of L and R. I found out that by doing this the programme ran, but that an error happened again, but this was further down the program cycle. It also told me that the three blocks under the wires were all the same, and the circuit board sent the timing commands to it.

I then, just for prudence, and even if it was a horrible job, took apart the main pipes where the washing machine drained. I found the tubes to be quite dirty but also that there was a good piece of clotted fluff and washing powder that might be conceived as causing some degree of flow problems.

The stainwash was not something that was part of the main normal cycle, but it was connected to the main wash now. What I then decided to do was swap M and R and this seems to have done the trick.

Basically the stain wash cycle is never used and doesn't feature as part of the core cycle so it doesn't ever intefere if not used.

Doing this has meant that one of the blocks is broken, but I can get by on the other two so long as I don't use the stain wash.

I've just seen that the washing machine has finished the cycle without an error.

And that is a reult. Who says everyone is on holiday on labor day!

Thanks to everyone here (again).

g.

gsh1972-2021050110482009938_1.jpg
 

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