hello just informing we have had 5 incidents whit this washer in norway the outer washtub topp cranks and the concrete block on topp becomes air borne . the washer can only be stopped by removing the circuit do not atempt to turn it of or remove the plugg from the outlet the concrete fly s of at 1400 rpm so be alert an bee aware
alert samsung washer WF7704NA
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Samsung
Can you please confirm your source etc?? ie news, testing institute, manufacturer, retailer??
Regards, Mike
Can you please confirm your source etc?? ie news, testing institute, manufacturer, retailer??
Regards, Mike
samsung alert
i have gotten 2 in to my work and i am stunned the 2 one i was called out for a service, but the shook was real. they bought some used miele in stead of . will post pic, and the repair man we have her has refused and has resign from samsung produkts. becours of all the problems with samsung machinery but washers are the worst our expert shop has sent back the eco bubbels do to too low temp and leaks in the bubbel works..
so for the people that has this machine dont leave it alone.
i have gotten 2 in to my work and i am stunned the 2 one i was called out for a service, but the shook was real. they bought some used miele in stead of . will post pic, and the repair man we have her has refused and has resign from samsung produkts. becours of all the problems with samsung machinery but washers are the worst our expert shop has sent back the eco bubbels do to too low temp and leaks in the bubbel works..
so for the people that has this machine dont leave it alone.
Don't remove the plug...
That's strange. theoretically, if one removes the plug from the outlet the machine should simply reduce the speed gradually instead of and abrupt stop. and it certainly won't make any concrete block fly... maybe it can bang against the top of the machine, but not strong enough to fly...
Am I missing something?
That's strange. theoretically, if one removes the plug from the outlet the machine should simply reduce the speed gradually instead of and abrupt stop. and it certainly won't make any concrete block fly... maybe it can bang against the top of the machine, but not strong enough to fly...
Am I missing something?
washer
the reason i wroth it is because u can get hurt when removing the plug .the concrete will go true the top lid and i don't think it is any god to be hit with this so there for i mean that the safes thing is to take out the fuse until it has stopped
ther has been some threads her about exploding candy and hoovers ad this is locking a bit like it
the reason i wroth it is because u can get hurt when removing the plug .the concrete will go true the top lid and i don't think it is any god to be hit with this so there for i mean that the safes thing is to take out the fuse until it has stopped
ther has been some threads her about exploding candy and hoovers ad this is locking a bit like it
aegokocarat
Well-known member
this model of samsung washer isnt availible in the UK
Seeing at this point of view it's understandable. Trying to reach the plug might be dangerous because one would probably have to bend over the machine to reach the plug...
Anyway, I don't know about Samsung but, the procedure at Electrolux was always crash test the machines (it means put a small explosive to make the drum explode during a high speed spin 20% faster than the top speed) and the machines are made to, under severe situations like that, destroy everything they have to destroy inside the cabinet, no matter if the machine won't survive but never explode causing damages to the laundry room or injuries. Most of the machines have an reinforced structure on the top and deformation zones on the bottom, so no matter in what direction the drum explodes, the impact will be always guided to the floor. The worst case scenario will be only a damaged floor right under the washer.
I don't trust the company anymore (actually, I'm angry enough to hate Electrolux). Their products aren't dependable as before and the internal politics has changed a lot and now they want profit and more profit, but at least, they don't save money on safety... yet!
Crash testing a machine isn't expensive and these structural changes won't increase the production cost because it's only a matter of design (some parts are made thinner and other parts are made thicker). It's patents were also voluntarily cancelled by Electrolux so any manufacturer can copy that. I just can't understand why big companies like Samsung simply don't use it.
Actually, if only one consumer decides to sue a company because of injuries caused by an exploding washing machine and wins (most likely to happen), the costs will be much higher than crash testing and designing safer machines.
Anyway, I don't know about Samsung but, the procedure at Electrolux was always crash test the machines (it means put a small explosive to make the drum explode during a high speed spin 20% faster than the top speed) and the machines are made to, under severe situations like that, destroy everything they have to destroy inside the cabinet, no matter if the machine won't survive but never explode causing damages to the laundry room or injuries. Most of the machines have an reinforced structure on the top and deformation zones on the bottom, so no matter in what direction the drum explodes, the impact will be always guided to the floor. The worst case scenario will be only a damaged floor right under the washer.
I don't trust the company anymore (actually, I'm angry enough to hate Electrolux). Their products aren't dependable as before and the internal politics has changed a lot and now they want profit and more profit, but at least, they don't save money on safety... yet!
Crash testing a machine isn't expensive and these structural changes won't increase the production cost because it's only a matter of design (some parts are made thinner and other parts are made thicker). It's patents were also voluntarily cancelled by Electrolux so any manufacturer can copy that. I just can't understand why big companies like Samsung simply don't use it.
Actually, if only one consumer decides to sue a company because of injuries caused by an exploding washing machine and wins (most likely to happen), the costs will be much higher than crash testing and designing safer machines.
@thomasortega: Would you be willing to elaborate with regards to the "internal politics" that have changed at Electrolux?
I generally like Electrolux products myself, but with things like welded outer tubs now being used even in their high-end AEG washing machines, I'm wondering what they're doing and whether their products can be trusted anymore - if they're ultimately just cost cutting their way to irrelevance, sacrificing brand equity at the altar of short term profits.
I generally like Electrolux products myself, but with things like welded outer tubs now being used even in their high-end AEG washing machines, I'm wondering what they're doing and whether their products can be trusted anymore - if they're ultimately just cost cutting their way to irrelevance, sacrificing brand equity at the altar of short term profits.
I won't get into details (because my lawyers are already working against Electrolux for personal reasons, like my image that was affectet after 16 years defending Electrolux do Brasil S.A. and recommending their products)
But in other words, you're absolutely right. I can say that inside Electrolux (the whole group, except professional division), the slogan is "Thinking of profit, F**K the consumers".
But in other words, you're absolutely right. I can say that inside Electrolux (the whole group, except professional division), the slogan is "Thinking of profit, F**K the consumers".
@thomasortega - perhaps they're going back to the slogan "Nothing sucks like an Electrolux"? 
LOL
They're on their way...
They're on their way...
@thomasortega - since you seem to be familiar with Electrolux products, do you know why Electrolux are now using welded outer tubs on their front loader washing machines? Is it planned obsolescence, cost cutting, or both? I mean, from a manufacturing point of view, there cannot be *that* much money to save on welding the Carboran half shells together compared with joining them with screws? Or am I wrong?
