customer service
Actual experiences
ME: "Excuse me, where I can I find the detergent?"
WD employee: The detergent is on isle 10.
Me: Thank you
ME: "Excuse me, where I can I find the detergent?"
WM employee looks the other way
Me: Excuse me!
WM emp: What?
Me: Where can I find the detergent
WM emp looks annoyed and then goes "It's over there" and points vaguely to the location and then walks away.
Checking out:
WD cashier: "How are you today?", checks out groceries, "That will be $10.52", money exchange, "Thank you" and I leave.
WM cashier looks at me funny, slowly checks the items, pushes the total key on the register and WAITS for me to hand over the money. Then stares at me like she's pissed because I didn't just look at the screen for the total.
From what I can hear, WalMart cashiers and employees are worked hard. Long hours, minimal pay. If there's no one in a certain cashier's line, the cashier gets in trouble for not bringing in a customer.
Correction on Sam Walton, after he died, the company changed execs and that's when it went to crap.
At least it's not a Shell station where the girl behind the counter is talking on her CELL PHONE "yeah, uh huh, yeah, i heard what she said, yeah girl...." and then imagine the same treatment from the Walmart cashier.