any others with Neptune settlement?

[gadgetgary]

Longevity

John & Scott,

Since you both are in the 'appliance' business, is it your opinion that the appliance(and computer-a friend's DELL only lasting a couple of years) makers are looking for a 3-7 yr life expectancy on their products? Are no products made today to last as they did in yesteryear?
Is it unreasonable to expect any appliance made today to last at least 10 yrs????
Again my question, would I have been better off putting my Maytag Neptune(8 yrs.+) 'to the curb' and starting over? Perhaps in a few years I would be in the same proverbial 'boat' with the next washer as with the Neptune.

Gary

 

[coldspot66]

Hi Scott,

I agree with you on the mounting stem & seal kit being "cheapened" on the Maytag washer. I have one in my basement now that is only 4 years old that is leaking like a sieve. I hate to dispose of it, but am afraid to fix and resell it, as it will leak again.

Gary,

I think 8-15 years is a reasonable life expectancy for appliances today; that is Whirlpool appliances. I have seen 15 year old direct drive washers still chugging along. And when thay need service, it is usually a coupling or pump, maybe a timer now & then....easy cheap fixes in comparison to tub seals, bearings and electronic controls. My money is still on Whirlpool. They have a consistently good product line. They are weak in gas ranges, but no other mfg has better overall quality in all product lines.

Because things are changing rapidly, most ppl will pitch something sooner so they can buy the latest and greatest (i.e.) front load washers. The younger folks think they are "new", and don't place much importance on longevity as previous generations have....hence a disposable buy culture.

 

[gadgetgary]

Perplexed

Does anyone have any insight as to why I have suds appearing in the boot area when the machine is finished? Before the repair, I NEVER noticed any suds there..only water. I thought that I used too much Wisk HE the other nite, and just did a load(with less Wisk HE), opened the door at completion, and there were suds. Did not use the extra rinse in either load, and, did not use it much before the repair.
Anyone have a clue?

Gary

 

[richm]

suds....

Gary,

I thought the extra rinse time was actually better and promoted less suds than previously.

I generally have had no problems with oversudsing. Again, I only use regular Tide powder, regular Tide powder with Bleach, or regular Tide HE. I have used other detergents from the health food store, but find they do not clean as well. Tide powders do not bother me, but other detergents on the market do. I never use liquids, can't stand the smells, and I think they generally make more suds than powders. IF I use too much detergent for the load, it will lead to more sudsing. I generally do large full loads, and use the recommended amount of detergent. If the loads are small and/or not very dirty, I use less than the recommended amount. Finally, I always use the extra rinse due to my chemical sensitivities.

I did try the Wisk HE one time and thought that it made more suds than Tide. Are you using too much detergent? Are the clothes very dirty? If they are not that dirty and/or a smaller size load, you may need to cut the amount you are using.

Let me know if this helps.

Rich

 

[washoholic]

Rich, try bypassing the door switch using a spoon to push the plastic lock down until it clicks and then hold the white button down w/ your finger and it’ll operate as if the door is closed (fast spin and all).

John, I think you’re right about some Neptunes having different software, as mine always dispenses the fabric softener in the last rinse (3rd normally or 4th if extra rinse or stain cycle is selected).

Gary, on the 7500, the rinse time is increased when the stain cycle is selected and the washer automatically gives an extra rinse. Which Neptune do you have? (i.e. MAH7500AWW) Also, did you always use Wisk HE? If not, try using what you have used in the past and see if there are suds left in the boot.

I’ve been very happy with my Neptune 7500 and I did not participate in the suit. I seldom wash with cold water and I always leave the door open until the dryer finishes. Mine is almost 5 and I’ve never replaced the light bulb.

Jeff

 

[gadgetgary]

Model#

Jeff,

I purchased my Maytag Neptune back in August of 1997(when they first came out). The model# is MAH3000AWW. I actually have a brochure about it asking to put one in reserve when they first were being introduced.
I will try another load with another detergent, but, as I stated before, I NEVER had suds in the boot before the board was replaced. Sometimes, I did not use the HE liquid either, just regular liquid detergent(All, Dynamo, Gain) and just used less.

 

[washoholic]

Gary, I’m not sure what’s causing the suds in your boot, but I think the long rinse sounds like the rinse I get when I select the stain treat option. I don’t think your 3000 has a stain treat option, but it sounds like the new control board defaults to that rinse. Have you done another load with the detergent you normally use?

Jeff

 

[frostvet]

New Noise

My Neptune mah4000 is making a new noise a clicking or knocking sound when changing directions and spinning. Although, it only does it when loaded. Is this the tub bearing? I replaced the belt and motor isolaters and the squawk stopped but click or knock is still there.

Jerry

 

[maytagsucks]

buycheapwashers

I HAVE NEPTUNE WASHER AND DRYER PURCHASED IN 98 NOISEY PIECE OF CRAP BOTH UNITS . ALSO OWN GE WASHER&DRYER PURCHASED IN 84 USED AT AUTO REPAIR SHOP WORKS LIKE NEW STILL. BUT THEY DONT LOOK AS GOOD AS MY NEPTUE. NEXT TIME ILL BUY A CHEAPER MODEL AND AT LEAST THEN I COULD JUST THROUGH THEM OUT

 

[natalie]

My Neptune Sucks

Bought a Neptune Nightmare in 2000, worked great since we had a lack of water because we have a well. For a few months have been getting more suds left in the machine, and now know why! The control board and wax motor were on their way out! Now it doesn't spin at all! Husband plans to hot wire it to try and bypass the thing. (Found info on how to on line!) What's the worst that can happen, burn it up the rest of the way! At $400 quoted for a repair, I'll try this then if it's a boat anchor just buy a new GE Front loader for a few hundred more than the repair would be!! I too called Maytag who refuse to work with us. Am I the only one who didn't get the notice on the class action suit? I didn't have a clue there was a problem till mine shit the bed! Maytag tried to say I must of chucked it as junk mail! That's bull!! They are bull! And I'll never buy a maytag again! email me direct if you have anything to share [email protected]!

 

[natalie]

It's fixed!

Husband successfully hot wired the machine using directions from the internet! Make sure the machine is unplugged. He put a jumper between pins 1(purple) and 6(yellow) of CONN3. This shorts out the door lock spin enable switch and will allow it to complete the cycle. Now take off the front plate of the machine by opening door, remove 2 screws left and right, and pull off front plate. Now top will pop up. Remove the two wires on the right sensor and connect together with a piece of wire and tape each joining. Before putting everything back together, check and see if the drum spins up to a whistle. It should work! The lock light still will not come on, but the machine will finish a cycle. The only thing to remember after that is that the door is NOT locked and could open! So keep an eye on the machine!