I can and will sympathise with the whole "She/He/They didn't reply to my email" issue.
A lot of people are useless with email because they don't check it. They prefer wasting their time with text messages.
Some people read and see things, but just don't reply until you "light a fire under them" as Launderess says.
Its exceedingly frustrating when you are inquiring about goods or services!
Nice find. I hope everything works out for you.