It's a B*#@$%! running 'em/working at 'em too!!!!
Too many people who don't know how to use 'em reason with 'em when a move IS their fault, and not in any derogatory sense... Just move the stuff into your EMPTY cart when the bagging area is FULL! (And let the machine see you move the basket in FRONT of you--not BEHIND you...)
The screen gets too BLINDING to have to go into & do the price adjustments that the custom needs to go to a real person register to go to...
The weight/bagging problem to relieve the customers from...
Last of all are the people who want to get out of using them altogether coming to my podium that has the real register used to transfer orders to that sometimes have to be paid at if there is a problem w/ cash/card functions/paying by checks or using split payment functions (though I dislike having to do WIC--and just direct customers to regular registers for that & tax-exempt, as well as (when we had that program) price matching (especially in excessive)...
Also, It doesn't help that that register doesn't have a sort of bull-pen, hence folks especially in a hurry try to do their business BESIDE me, or in FRONT of me, or go behind it, instead of in FRONT of it...
And that's not even counting the "free stuff" I'd seen/heard of people make off with when their payment in the card reader doesn't work, or just taking off when no one is looking, from one thing , to a few things, to entire orders, we can't seem to stop, when really it's "when no one's watching", while other customers (mostly those w/ "real (honest) problems" need help...
-- Dave