Mister Webmaster, are we having problems with the site, or am I having computer problems? VERY slow to open and download information...
lawrence
lawrence
AW Problems today?
- Thread starter pulltostart
- Start date
Help Support AutomaticWasher.org:
turquoisedude
Well-known member
It's not just you... I'm having a devil of a time with the site today (just signed in about 15 minutes ago and having issues).
Everything seems zippy here....
Yes I can't quite figure out what is going on today, from work and my phone the site is zippy like normal, from home its extremely slow. All are different ISPs so I wonder if there is something DNS issue today with certain ISPs?
The New York Times website was taken down today, apparently by hackers in a denial of service attack.
Wonder if the same people are attacking us washer fans? Hmm....
Wonder if the same people are attacking us washer fans? Hmm....
beekeyknee
Well-known member
Ephemera pages are slow to load for the last few hours.
superelectronic
Well-known member
Painfully slow for me for the last 2-3 hours!
I put in a help desk ticket about the issue. It probably will be a while before they respond, but hopefully they will have some idea of what is going on. I'll keep everyone posted when I hear from them.
It is screwy down here in the sticks of Tennessee also.Most pages won't load or it will just pix-elate on me.
Very sluggish. A few other sites are as well, but not all.
Glenn can you tell me what other sites you are finding unusually slow?
For what it's worth, now it seems to be working fine.
That thread I posted for the '57 Filter Flo was PAIN - FUL.
lawrence
That thread I posted for the '57 Filter Flo was PAIN - FUL.
lawrence
mickeyd
Well-known member
Zippy here in Buffalo NY, thank the holy B-Jesus.
Seems to be cleared-up now. AW is suddenly speedy.
Now that the problem is over, everything was sluggish to a degree. More noticeable on work-related which has been the primary attention today. Homestead.com (dealing with a client's registration account). A little more than usual at Godaddy. Our reseller hosting control panel (not directly related to either of the above).
optima
Well-known member
AW Problems
Yes it's back up to speed now.
Yes it's back up to speed now.
Yup, back to normal . . .
Everything was OK early in the morning (before 8:00), but kind of spastic an hour ago. For instance I checked the Imperial forum thread regarding the Philco POD posted a couple of days ago. Supersuds had made a new reply and I wanted to see it - these Philco "high frequency" machines always fascinate me - but the thread would only partially load. I finally gave up, but noticed other threads and forums were also slow. Checked in again a few minutes ago and everything was completely normal.
It's amazing how unhappy I am when deprived of AW for even a short while, must be some sort of addiction!
Everything was OK early in the morning (before 8:00), but kind of spastic an hour ago. For instance I checked the Imperial forum thread regarding the Philco POD posted a couple of days ago. Supersuds had made a new reply and I wanted to see it - these Philco "high frequency" machines always fascinate me - but the thread would only partially load. I finally gave up, but noticed other threads and forums were also slow. Checked in again a few minutes ago and everything was completely normal.
It's amazing how unhappy I am when deprived of AW for even a short while, must be some sort of addiction!
Sorry guys, can't explain it and support hasn't responded yet. I assume they had some kind of problems on their end and are backlogged with tickets. If they let me know what happened I'll let everyone know.
At least its all normal and back up to speed again.
Thanks for alerting me as always!
At least its all normal and back up to speed again.
Thanks for alerting me as always!
imperial70
Well-known member
DNS problem, perhaps
Robert,
I was getting "could not resolve address" error messages too.
Robert,
I was getting "could not resolve address" error messages too.
Likely unrelated, but the "Syrian Electronic Army" is taking credit for bringing down the New York Times website and other attacks against U.S. media sites yesterday. The NYT site is still down this morning.
http://www.cnn.com/2013/08/27/tech/web/new-york-times-website-attack/index.html
http://www.cnn.com/2013/08/27/tech/web/new-york-times-website-attack/index.html
AW yesterday
Robert
Here in the UK I had not problem with AW but I found Vacuumland very slow indeed (in office), particularly loading pictures in threads. It was OK by the time I got home though which would have been around 19.00 GMT
Al
Robert
Here in the UK I had not problem with AW but I found Vacuumland very slow indeed (in office), particularly loading pictures in threads. It was OK by the time I got home though which would have been around 19.00 GMT
Al
Thanks for the reports guys!
Well I put in a support ticket at 3:50pm central time yesterday and technical support responded finally at 11:43pm, 8 hours later which is very problematic in my opinion. Here is what they said, copied right out of the email:
Hello, we've has several similar reports today there was an apparent network issue at the data center but the matter has resolved it's self. Sorry for the inconvenience. Thank you for contacting Support, have a nice day.
Resloved itself? Nothing just resolves itself. Needless to say this kind of support or lack there of makes me a very nervous. We use to be with Lunarpages in Los Angeles, but their service got worse and worse. So I moved us to our current provider. Moving very busy websites of this size and that are dynamic (constantly changing because of the forums and features) takes a huge amount of delicate work, it's expensive and things never go completely right the first try. For the first few years at our current provider I was super impressed with their service, almost no downtime ever and support tickets never went more than 60 minutes without a thorough and helpful answer. But back in April of this year our hosting company was bought by the EIG group which has been buying up some of the big ISP hosting companies. Ever since April support has gone downhill and we seem to be having more down time than I ever remember before.
I hate to have to start the long and painful process of moving the sites to a new provider again, but I wont hesitate if their service doesn't improve. I'm just hoping for the best for now, time will tell.
Well I put in a support ticket at 3:50pm central time yesterday and technical support responded finally at 11:43pm, 8 hours later which is very problematic in my opinion. Here is what they said, copied right out of the email:
Hello, we've has several similar reports today there was an apparent network issue at the data center but the matter has resolved it's self. Sorry for the inconvenience. Thank you for contacting Support, have a nice day.
Resloved itself? Nothing just resolves itself. Needless to say this kind of support or lack there of makes me a very nervous. We use to be with Lunarpages in Los Angeles, but their service got worse and worse. So I moved us to our current provider. Moving very busy websites of this size and that are dynamic (constantly changing because of the forums and features) takes a huge amount of delicate work, it's expensive and things never go completely right the first try. For the first few years at our current provider I was super impressed with their service, almost no downtime ever and support tickets never went more than 60 minutes without a thorough and helpful answer. But back in April of this year our hosting company was bought by the EIG group which has been buying up some of the big ISP hosting companies. Ever since April support has gone downhill and we seem to be having more down time than I ever remember before.
I hate to have to start the long and painful process of moving the sites to a new provider again, but I wont hesitate if their service doesn't improve. I'm just hoping for the best for now, time will tell.
imperial70
Well-known member
resolve itself or...
They would rather not say what was wrong.
We can become disconnected in an instant in this internet age. Even the basic land line is not so basic because at least some of the call signal (the part that does the switching to connect a call) is done over the internet.
Let's hope that there isn't an on-going attack.
They would rather not say what was wrong.
We can become disconnected in an instant in this internet age. Even the basic land line is not so basic because at least some of the call signal (the part that does the switching to connect a call) is done over the internet.
Let's hope that there isn't an on-going attack.
mickeyd
Well-known member
Old Friend
This site is so dependable and reliable, one really never thinks twice about technical difficulties, but then I remembered it was just down for many hours a few weeks back. Other than that I really can't recall much trouble. Was that last shut down a result of the "ticket" people?
You don't need the headache of another transfer, and I'm hoping the ticket takers up their game. Just seeing the Syrian Army Taking down the New York Times is a grim reminder of how vulnerable the world of cyberspace has become.
Lucky for us, the bad guys aren't too threatened by washing machines--unless a washer guy goes over to the other side :'D
This site is so dependable and reliable, one really never thinks twice about technical difficulties, but then I remembered it was just down for many hours a few weeks back. Other than that I really can't recall much trouble. Was that last shut down a result of the "ticket" people?
You don't need the headache of another transfer, and I'm hoping the ticket takers up their game. Just seeing the Syrian Army Taking down the New York Times is a grim reminder of how vulnerable the world of cyberspace has become.
Lucky for us, the bad guys aren't too threatened by washing machines--unless a washer guy goes over to the other side :'D
Looks like the problem may be wide spread. I have no idea if it's related but got this from my VOIP provider:
<pre>Our outgoing USA Premium provider experienced intermittent issues causing long PDD (Post Dial Delay) and failed outgoing calls.
Our system switched to our backup providers and calls are now completing properly with the same level of quality.
We're investigating the issue with our main provider and will switch back the route in a transparent manner without call
interruptions when they have fixed the problem. We'll provide updates as we receive them. VoIP.ms strives to provide a
quality experience to our customers and we'll analyze thoroughly what happened. We apologize for the inconvenience.
I use voip.ms and they are quite good at jumping on and solving problems and are very communicative about what is going on.</pre>
<pre>Our outgoing USA Premium provider experienced intermittent issues causing long PDD (Post Dial Delay) and failed outgoing calls.
Our system switched to our backup providers and calls are now completing properly with the same level of quality.
We're investigating the issue with our main provider and will switch back the route in a transparent manner without call
interruptions when they have fixed the problem. We'll provide updates as we receive them. VoIP.ms strives to provide a
quality experience to our customers and we'll analyze thoroughly what happened. We apologize for the inconvenience.
I use voip.ms and they are quite good at jumping on and solving problems and are very communicative about what is going on.</pre>
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