Bosch Dishwasher - Basket design problem

[henene4]

So, I unloaded the dishwasher today and recognized the lower basket behaved kind of stiff.
I investigated the wheels and found this gunk stuck up arround the wheel mounts. I removed all 8 wheels and cleaned them. Though I see no way the dirt interfeares with the wheels movement, but it helped for smoother operation
This "fault" isn't a big problem, but could surely been worked out with a cheap solution.
Further, I just wanted to show some other problematic areas. The most used tines start to rust already and there are some areas where dirt accumulates.

 

[fisherpaykel]

rusting tine ends

How old is your dishwasher, it looks quite new. If Bosch will not help cover the cost of a replacement rack maybe you have available in Germany dishwasher rack tip repair push on ends as we do here in USA/CANADA. Ebay.com has gray ones listed for Gaggeneau which I assume fit a Bosch. Not so elegant but much cheaper than a new rack and you do not want rust stains on your dishes.

 

[henene4]

Its about 3 years old now. And the rust is really no big deal for us. Being a slimline 45cm␂" DW getting used replacements is a bit harder. And, surprisingly, it only put a stain on one dish so far.

 

[richnz]

Things don't seem to last long these days

Such poor quality.
I must ask do you have hard water and is your dishwasher equipped with a softener which you use? I must be dreaming if I would expect a dishwasher rack to last 10 years.

Here in Auckland, New Zealand I have not seen any rusted dishwashers that are under 5 years old and was wondering if the soft water here has part to play

 

[henene4]

Yes, verry hard water. But the softner is turned up to full level. Water softners are standard over here on DW. But maybe the increased level Na+-ions cause the fast rust.
Our first Siemens had that issue to, the following one not. This one had quite some problems already (2 new PCBs under warranty as well as a little problem with the detergent compartment). It was produced towards the end of the production time of that line. It cleans just as good as its old brother, is really silent and pretty fast (usually not longer than 2h on Auto, but almost 3 out of 4 times in 100 minutes or less). That rust may just as well be our fault (the dishwasher is one of our least care taken applainces) and it being slimline design, it washed for 5 for the first 2 3/4 years of its life. It ran every 2 days, now it usually runs 3 times a week (it makes a difference). And it is the pair of tines that are usually loaded most on both sides.
What annoys me more is the accumilation of that nasty residue. I know its not unhygenic (I turned on extended drying which increases the final rinse temp as well), but it's just that they literraly saved on 10 gramms of plastic which causes such a "big" problem.

 

[glenfieldmathk1]

No problems in my Neff with rust after 10 years of use.
Its still internally looks brand new. (except for the lower rack, one or two the plate spikes are slightly bent where trays are washed in it).

Could be though, we only use the 70 intensive wash. maybe using the lower temp washes will lead to rust.

They have a no rust guarantee on new models, for the lifetime of the appliance, in the UK, have they that in EU/Germany?

 

[henene4]

I might have to check that out... I doubt however that the 70°C cycle will prevent rust in any way. To be honest, from a chemical standpoint, it should only speed things up. And as long the surface stays rusted, the core will stay stable long enough.