Rex, if you had read the posts from Glenn & myself, you would know there is definitely something wrong with that 2nd machine. It's either the water valve is semi-obstructed with debris and not allowing the full amount of water intended for a fill to occur, low water pressure on fills, or the pump is somewhat clogged with fibrous food or paper. It's a common problem the flimsy chopper in these machines braks and food debris accumulates and also keeps the machine from performing correct. I can tell you from experience it apparently can take several cycles to rid the soil collecting chamber of food soil if a load is particularly heavy. Case in point, when I was running all the stuff from my mom's kitchen (when their retirment apartment was shut down two years ago this coming December) that I got, I was running all the stuff through the dishwasher before I put it away after it was unpacked. Obviously just needing a very light wash. Howegver, every load (5) got run on Smart Wash and because the pump did a clean/purge phase during the pre-wash cycle as it's supposed to do when it senses heavy food soil, it defaulted to a heavier wash than I would have preferreed, but I did learn something about the dishwasher.