Circut City - Horrible News

[andrewinorlando]

GUYS -

DON'T JUST GET MAD AND REFUSE TO PATRONIZE THEM, LOG ONTO THEIR WEBSITE AND SEND A MESSAGE TO THEM THROUGH THE "CONTACT US" LINK. THIS IS IMPORTANT....LET THEM KNOW YOU THINK THEY'RE SCUM FOR WHAT THEY DID AND HOW THEY DID IT.

READ THEIR VALUE STATEMENT ON THEIR WEBSITE...ITS A PURE CROCK OF BULLSHIT....HOW THEIR EMPLOYEES ARE THEIR GREATEST ASSETS, ETC., ETC.

TELL THEM WHAT A BUNCH OF PHONIES THEY ARE, AND HOW YOU WILL NEVER SHOP WITH THEM AGAIN. CORPORATE AMERICA HAS TO GET THE MESSAGE LOUD AND CLEAR.......AND IT STARTS WITH US, THE CONSUMER.

ANDREW

 

[48bencix]

I went there

About a couple of weeks ago I went there to look at DVD recorders. I wanted to see the latest models which should have an ATSC tuner, which will pick up the new digital tv broadcasts. They should be available as of March 1, 2007. These are the High Definition signals, but would be recorded as standard definition, but would be clearer than the normal signal. I understand that they would also record in 16x9 format which would fit the new tv's.

The salesman didn't know what I was talking about, but finally told me that all of their DVD recorders were 2006 models! This is in March.

Crudy

And let's face it, many of those experienced sales people are older, and have been there for years.

Please don't buy anything there. You can go there and harrass them about how crummy they are!

Martin

 

[Cybrvanr]

It takes quite a bit of experience to learn the audiovisual industry. Yes, you can learn the difference between DLP, LCD and plasma in an afternoon, but to really learn which environments the equipment will work best in takes time and experience. I have been in the A/V trade as as an engineer for about 12 years now and I have become sort of an "old timer" to the stuff. Still, the trade is wide and varied. While new technology is coming out everyday, it basically builds on the old stuff. Like you mentioned Martin, I cannot believe that they are dumping their most experienced workers. CC changes their product lines like most people change underwear, and the odd thing is that most of the stuff they stock no matter how much they have changed it, is not ever really all that desireable...like you found out!

Another thing I have noticed about Circuit City, and even Best Buy is that they now lean towards selling more of the cheaper, lower end products than they used to. Back in the 80's, I remember Circuit City selling audio and video equipment that ran all the way from the "toy" stuff common nowadays all the way to "pro-sumer". You could tell the stuff that bordered on professional because it had rack mount ears, 3-prong power cords, metal chassis, BNC video connectors, etc. The sales reps seemed to be quite knowledgable about the equpiment too, not just to con you into buying something that you didn't want or need, but would typically recommend the more durable stuff from reputable manufacturers. It shows too, as there is a LOT of really nice 80's and earlier vintage AV gear running around here in Richmond, where Circuit City started. I imagine lots of it was purchased here and enjoyed for many years! That's not going to happen anymore, as people buy the low-end junk that's out there now and will be unhappy with it's performance in a few years, if it even lasts that long before malfunctioning! Circuit City has become a price mart, not a place to buy decent AV gear. Luckily, there are a whole host of local shops that are stepping up to the plate to fill the void!!!

 

[DADoES]

I was in Sugar Land Circuit City last Friday. RJ bought a 50" Panny plasma with in the last couple weeks, on clearance. He ordered it online, to be fetched at the store. Interestingly, they never sent an invoice via email, but he got an order number. No problem picking it up. The price on their web site dropped by $200 shortly after. He printed the page as evidence. By Friday it had gone back up to the original clearance price, but included a $200-value bonus item of some ilk. I wished him luck on getting the $200.

He got a proper invoice printed from customer service, and then initially the salesdroid girlie refused the refund, said he would had to come in ON the day of the reduced price ... but a manager could override it except they're all in a meeting. We went a few other places, came back. The girlie didn't even remember him from a couple hours prior. The manager with her approved the refund immediately! Shocked me.

I bought a low-end stereo receiver to replace my Mom's that went dead a couple weeks ago, and I also bought a JVC MiniDV camcorder that was on sale. (Calypso videos, anyone? DishDrawer?)

 

[frigilux]

I'd love to see more vids of your Calypso, Glenn. That would be great!