tomdawg
Well-known member
I have an in home day care lady that has a washer break- she doesn’t have a whole lot of money but I want to help her.
First one is an LG top load - it’s a 2015 spaceship looking kind with controls on the front. She said it wouldn’t drain. She was told that the control board and pump are both out. I went and looked at it and the pump wouldn’t turn on at all- is this really true that the control board is out? Or just a pump? A pump is like $50 compared to a new machine
The second one is a estate- one of the last direct drives. Has the Atlantis plastic tub with a kenmore agitator. I believe it’s one of those where the main wash is a large load and the rinse is a small load water level to conserve water. She also said it wouldn’t drain either. Upon diagnosis. The washer was stuck in wash mode as the bottom part wouldn’t move. I turned it on to spin and and took off. I then proceeded to find the test mode in the wash cycle to see if it would agitate and it did. My only two assumption is, she probably did a large load and when it rinsed, it was. Small load and it locked it up. Or the basket drive is probably worn out.
I know how to repair but sometimes struggle with diagnosing. Any help would be appreciated!
First one is an LG top load - it’s a 2015 spaceship looking kind with controls on the front. She said it wouldn’t drain. She was told that the control board and pump are both out. I went and looked at it and the pump wouldn’t turn on at all- is this really true that the control board is out? Or just a pump? A pump is like $50 compared to a new machine
The second one is a estate- one of the last direct drives. Has the Atlantis plastic tub with a kenmore agitator. I believe it’s one of those where the main wash is a large load and the rinse is a small load water level to conserve water. She also said it wouldn’t drain either. Upon diagnosis. The washer was stuck in wash mode as the bottom part wouldn’t move. I turned it on to spin and and took off. I then proceeded to find the test mode in the wash cycle to see if it would agitate and it did. My only two assumption is, she probably did a large load and when it rinsed, it was. Small load and it locked it up. Or the basket drive is probably worn out.
I know how to repair but sometimes struggle with diagnosing. Any help would be appreciated!