Dish or Direct?

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ironrite

Well-known member
Joined
Sep 5, 2004
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586
The time has come for me to say goodby to cable. I won't name names, but my e/mail would be a hint. My good manners prevent me from airing my dirty laundry in public, but over the last couple of months I have received the worst service in my life out of these people.

So those that have either Dish Network or Direct TV, please chime in. Are there any advantages to either system? Better customer service? Better programming?

I'm going to be going out this weekend and looking at a couple dealers that sell these things.

_ _ _ Cable, you're not my "best friend in the entertainment business!"
 
Direct TV, definately. I have Direct and my in-laws have Dish, and there is no comparison. The Direct has a more user friendly menu guide system, and is less prone to rain-fade.

I know several people who have switched from Dish to Direct for the rain fade reason.

While you are at it, get a Tive, they are well worth it.
 
Rhymes with

Neither Cox nor Charter has Boomerang, so therefore I have DirecTV. Actually, our neighborhood doesn't have cable at all so everyone has Directv. I don't know the comparison between Dish and Directv other than Dtv is more common.

I guess whoever has the best HD at the lower price. Directv has an HD box for $199, if you want it with the Tivo, it's $599 plus $60 a month for HD. HD is awesome but still expensive.

Besides, Directv has XM radio channels. Now that ROX! I love hanging out at Hank's Place.
 
Back in the earlier days of satellite TV, the going thing was if you were a movie person, go with Dish network (Echostar) but if you were a sports fan, go with Direct TV (Hughes). This was because the premium packages leaned towards those services more depending on who you went with. Recently however, both services offer the same channel packages, and their "basic" services are about the same. Dish network offers Sirius Satellite radio channels with their basic plans too. I think Direct TV offers XM on theirs. If you have a particluar station you like on these, you can listen to them at home through your TV box.

At least 1-2 years ago, Direct TV didn't charge for multiple TV's (up to 3), but charged $5 for local channel service. Dish was the exact opposite. They charged $5 per additonal receiver box, but didn't charge for local channels. Not sure if this still holds true today.

The architecture of the systems are a little different. Both companies use multi-LNB dishes these days to receive different satellites. Those are the dishes that look sort of crooked, and have several arms on them. After the dish, things change however. Direct TV's system goes into a combiner, where all the LNB's are connected together into 1 wire. After entering the building, the signal is then broken up with a splitter to head to your TV's. Each TV receives a single individual cable to the box. This is nice because you can use your current CATV wiring for satellite system. Dish TV's system is a little different and not quite as good. The LNB's are not combined, but are directly split apart just after entering the house. Each receiver box has multiple coax inputs for each LNB. This makes for a little bit messier wiring, and if your home has CATV sockets in each room, the sockets cannot be used because you need more than one coax terminal.

Satellite TV's I have found are good for childless couples, or with children who aren't big TV watchers. Heavy TV watching families may require multiple receiver boxes if everyone is wanting to watch something different. For me, I cannot fathom needing several receiver boxes so each family member can sit isolated watching their own program in their own room. I always thought families watch TV together. I have found out though that many people I recommend dishes to though find that this is a problem. If you need TV in multiple locations, but will only be watching 1-2 TV's at a time, most receivers have several output connections that can be distributed to multiple TV's. All TV's connected to the same receiver however will see the same thing. My neighbor uses the same receiver for his kitchen and living room TV's.

Satellite TV gives outstanding picture quality that will be DVD quality, and light years ahead of even digital CATV. To experience the maximum picture quality, it is best to use the S-Video terminal between the receiver and the TV. Satellite receivers also have the regular composite video connection, and of course, a modulated channel 3 output. Using the channel 3 option however negates all the picture quality advantage the all-digital syste provides. A few of the newest satellite TV receivers have component video and even DVI (digital video) connections that send a pure digital signal directly to your HDTV/DTV compatible television.

I have noticed some problems with the "technicians" hired to install satellite TV systems. Many are not even licensed contractors, and don't know much about electronics period. They have very little experience running wire, and will not run Satellite wiring in-wall if there's not already wiring there...same type of crap you end up with from Cable TV installers. Many of the Satellite TV installers too won't climb up on a roof for some reason to install a dish, and insist on mounting it to a pole in the yard somewhere...tacky!!! and subject to being bumped by kids, yard machinery, etc. I avoided all this crap and installed my dish myself on the roof of my back porch. You will need a clear view of the southwest sky to hit the bird.

Quite the opposite of Cable providers however is the Customer service after the dish is installed by the corporate headquarters has been VERY good. Both companies have hold times in less than 5 minutes, but do require you to go through phone menus. Most of the time, the person at the other end is very knowledgable, and can activate program changes the instant you request them over the phone. I have rarely ever heard of anyone having billing errors with satellite TV companies...quite the opposite of Cable providers!
 
rain fade

I have had very little problem with rain fade with my Dish system. I have only seen it quit during insanely large thunderstorms..and I shouldn't have the TV on in those anyways! Claims stated by CATV companies about Satellites being flakey in bad weather have been over-exaggerated.

One of the big things I have noticed after Hurricane Isabel hit this area is that it took Comcrap close to 2 weeks to get most customers back online. Much of this however wasn't their doing, it was the power company's fault. The CATV system requires electricity to relay the signals around town. Since much of the power grid was destroyed, the Cable system wouldn't work, even if it was not damaged. The cable guys howwever couldn't pinpoint damaged CATV lines until the power company got all the relays back on line, which delayed the process.

The day after Isabel hit, my power was out, but I was still able to watch TV coverage of the storm. I connected the TV up to a power converter and ran it off of a battery. During Isabel, my TV cut in and out a few times, and the picture got a little blocky, but wasn't too bad...that was until the power eventually went out.

If you live in a hurricane-prone area, or any area subject to long-term power failures due to weather, I highly recommend a satellite TV system. That bird ain't going nowhere anytime soon! As long as you can get electricity to the system, it WILL work!
 
DirecTV is #1!

IMHO: DirecTV! Their customer service is great, and I can count on one hand how many times the service has been interrupted (usually due to severe thunderstorms). We have three independent receivers in our home that are all utilized. I've never had any problems with anything.

DirecTV just sent me a postcard offering me a free DVR. I believe the subscription to this additional service (digital video recording) is $4.99 per month. I may just take them up on the offer.

Gotta laugh though....even with all those channels, sometimes there just isn't anything good on tv! LOL

Hope this helps!

Venus :-)
 
You're right

Even Boomerang plays the same 'toons over and over. it's fortunate that they have the Tex Avery/MGM and Hanna-Barbera Library and of course WB.

But everything else is just repeated over and over.

Dishnetwork advertises Free box and stuff but for an 18-month contract. Ummm... no.
 
We have two different satellite companies up here in Canada to choose from. Probably about 6 or 7 years now since we had it installed and have never had a problem with it. Only the hardest rainstorm has ever affected the picture. I would caution anyone in a snow belt though that heavy snow can build up on the arm and cause total picture loss, a consideration to think about in deciding where to mount the dish. Luckily ours is at arms length from the ground and the odd time it happened I could just walk out on the patio and brush it off.

As well sometimes I sit there looking at the menu guide and still can't find anything worth watching or it seems like every channel have the same one or two shows on

I know with my service I can order some extra channels not in my service package for about 99 cents a month without having to move to a different bundle and its instantaneous when you call them
 
Smarthome, along with other companies sell dish heaters that one can turn on to remove the snow from the dish. They are actually an offshoot of ones that were used for broadcast equipment so that TV stations won't go off the air when it snows
 
We have DISH,have had it for over 10 years now.Recently got upgraded for local channels.
Rain fade isn't as bad as when it was the old dish,almost non existant.The only problem is on the local channels.We live about a mile from some railroad tracks,and a train whistle will knock out the local channels temporarily.Other than that,we've been satisfied.

kennyGF
 
Thanks for all the good info on the systems. Many years ago I had one of those giant dish systems and actually liked it. Currently have HD DVR in the family room, would get another DVR for the bedroom, then the couple of other boxes for other rooms. Without the internet figured in, I'm paying around $100.00/mo for current cable. I'll just need to see an actual breakdown of what this will cost. AFTER all those wonderful 3 month specials. I know I'll have to split off the internet with a separte cable for now I'll still keep their internet service, but if they can't keep the thing running, I'll switch to DSL.

I've checked both systems, and was looking for American Life channel. I've posted the link below. Would love to see Surf Side 6 and Hawaiian Eye again! A little vintage eye candy never hurts.

http://www.goodtv.com/program.php?programid=SU
 
We have had both....

In our last house we had Dish Network. The installers were great, showed up on time even installed a Winegard rooftop antenna for local channels.
When we moved, we used their Dishmover service. It was just horrible. They no-showed us 6, yes SIX times for the reinstall at the new house!
Then they finally did show up at 10:00pm at night (for a 9 am appointment) and I asked them to mount the dish at the back of the roof, and they mounted it right in the middle of the front of the house! I asked them to move it to the back of the house and they said they would for $199.95. When they aimed the dish, they did it so genereically that if the neighbors dog peed in the yard the service would drop out. We contacted Dish network on a multitude of occasions, finally getting to an arbtirator at Dish network. It turned out that the initial installers at our old house were Dish Network employees where the installers at the new house were contractors, which Dish network claims that they have no control over. Finally, I told them to turn it off and I switched to DirecTV. Dish network could have cared less about losing a customer. However I did make a nice little bundle selling off the Dish Network boxes and dish on Ebay!
The switch to DirecTV was a whole different story. At first when they sent out a kid that looked about to be 18 or so I was a little concerned, but after I saw how carefully he did the install and then even used a signal stregnth meter to aim the dish I was very pleased with the quality of the installation. The signal almost never goes out. The installer was on time and even cleaned up any mess afterwards. You would think he was installing the system in his own house.
I also think that the picture quality and especially the sound quality on DirecTV is far superior to that of Dish network. Make sure that you use the S-Video and external audio jacks on your received if you can with your television receiver.
IMHO, DirecTV is the only way to go from all aspects.
 
Cable Gone,,, Dish is here

I had cable at my last house. Finally switched to Dish Network and never regretted it. The cable company that serviced our little town had the worst customer service around. When they introduced digital they forget to mention that only part of the stations are actually digital (mainly only the pay stations) where with direct or dish network it is all digital. With the cable company you would be sure that the system would be down at the very least once a week. So what little time the dish was down during a heavy rain did not seem to matter at all. Plus at the time I signed up you could have up to 3 receivers and not pay extra. It was the greatest thing I ever did. With Cable I only received 47 stations. With Dish I had 65. Cable was about 67.00 a month no premium stations. Dish was 38.99 with the 5 local stations.

You will not regret getting rid of the cable company.
 
hate to disagree with everyone but had direct tv in tucson, az and it was awful....no service...one tv never worked right so i went to comcast cable and they sent technician who spent 5 hours but got everything working great and have not had any problems....also lower rate for cable modem when you have cable tv.
 
dish

I don't have cable or sat TV-enough bills already-use DVD's and local TV instead(just for news-maybe Jay Leno)I have seen clip on "antennas" for regular local TV reception.
Yes In broadcast-dealt with "antler warmers" for FM broadcast antennas(they have them)one night during a freezing rain-the heaters didn't come on-"deicing" the antenna with the transmitter was a slow process.Was the only FM on back on the air at the time.Had to rewire the thermostats -then later bypass them.The thermostat was at a lower level on the tower-not at the antenna-so it couldn't sense the true temp at the antenna.The heater draws 6Kw-runs on 208-220V.TV broadcast ones are another story-208-220Vor even 480 V run up the tower to a stepdown transformer on the top of the tower near the TV antenna that steps down the high primary voltage to as low as 6V than goes into the antenna elements.The FM one had 220V "calrod" elements in the ends of the antenna bays.-2 calrods per bay.I have had the wiring redone on the FM antenna I use to use on a yearly basis-that sunlight does "eat up" the SO cord use to wire the heaters-and the RF eats it too.
 
Sky Digital is our friendly rupert murdock media empire owned direct to home satellite broadcaster in Ireland and the UK.

Not a bad service overall. Hundreds of channels and a nice "Sky+" box that has in-built tivo like functionality, only as it's part of the system there is no analogue-digital-analogue conversion going on. It gets the raw MPEG streams so the quality of its recordings is identical to the broadcast.

Also, when you upgrade to Sky+ you keep your existing non-recording box and get a free mirror of your subscription on an extra tv.

It can record directly from the electronic programming guide (menus on the set top box). Pause live tv and then watch it delayed. e.g. if the phone rings, you can hit pause and your show is simply delayed.

Record one show while you watch another, record 2 channels simultaneously. and it will automatically download to your VCR/DVD recorder over night.

Anyway, compared to the pathetic service provided by my local cable company it is amazing. I'll be sticking with them unless the cable co. does something to improve!

I might consider cable again if they could provide me with a cheap and fast broadband option + tv for cheaper than Sky Digital (sat) + DSL.
 
Another thing I noticed is that if you have Dish Network and want a HD signal, you'll have a dish farm on your roof, multiple dishes whereas with DirecTV you still only need one dish.

Before I got DirecTV I had heard that they had customer service problems, but several years ago they worked on this and resolved most of the problems.

I think most of it boils down to your local installation personel, if you have contractors you may or may not get good service, but if you have actual employees of the service, you won't have any problems at all. I know DirecTV followed up with a phone survey the day after we had their service installed. They asked questions like was the appointment on time? Were you happy with the installer? Was he polite and did he offer to give you instructions on how to use the system?
So it looks like they are making an effort.
 
Toggle, Channel 263 belongs to us are you watching!
Scream if you know what I mean?!?!

Anyway, I've been a Directv customer for 9 years and love it to death! I've put in my own system and upgraded to Tivo and the guys that installed the system were shock to see that I had three splitters on my line and according to them, my system should not have worked but I got a TV in the kitchen and receiving basic channel while the living room carries the box. They were ghetto kids from the project that installed the box and done a nasty job installing the wire across my doorway in which I will have to redo when I get a chance but the service is excellent except when there are heavy thunder/snow storms.

I rather have a system that goes down on me for one hour than one that can take up to two weeks to get it up!
Totally frustrating! (pun intended)
 
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