You know, you may be on to something there... I never gave thought to the reduced Hot temp of the new washer vs. the old one (early 90's Kenmore DD) I had noticed that "Hot" was more like "very warm", but never considered it an issue because things always came clean. Also, on the "same items washed the same way" I just now realized, there were about 6 white cotton/polyester aprons in that load that were NOT ours... They belonged to the group that was using the camp that week, they are one of two groups that do their own cooking. I had asked if they needed anything washed, and they said they were running out of clean aprons. Who knows what they were previously washed in or if they were washed at all. That may be my answer.In any case, the dryer is gone, it was taken for scrap. I never did see the inside, I am off this week. I don't know what Whirlpool ended up doing, but am sure I will find out when I get back. I was able to pick up a small Haier portable washer for cheap yesterday, and will take that in for myself and the rest of the staff to use. Will see about having a clothesline put up for drying.