Dyson CR01

[runningman]

Help!

I have a Dyson CR01 that has spent 5 years in a dry garage being stored.
Before being stored it was emptied of water & good working order. 6 months prior to storage it had had a service & the full drum unit replaced due to the contra rotation fault.

I've moved it into the new property & left it for 2 days before plugging it in.
Turns on as normal & starts a wash fine. After approx 5 minutes the door catch is ticking there is a judder noise and lights are flashing on the control panel an a beep is heard along with the control panel going faint saying "dyson 2 drums"

Start will not restart the machine & the only way out is to turn off leave for a min then switch on quickly pressing cancel. The program cancels & the machine drains correctly - all is good again.

The machine works fine on a rinse & spin cycle.

I've read on this forum how to put it into diagnostic to see stats & step through the program. Its after 3 presses (4th phase of a wash) that its stops working.

Any thoughts?

I tried the dyson helpline only to get a "we no longer support this machine". I'm half tempted to book a service for the vacuum & then bribe the engineer to look at the washing machine

 

[henene4]

I personally don't know these machines at all but may you know what usually happens during that phase of the cycle?
If it is starting a contrarotation phase, it will probably be the contrarotation system that failed.
If it starts heating at that point, the heater/heating switch could have failed.
But it most likley will be a part of the controlboar that failed.
First of all, I would try different cycles with differnt options like a prewash, different soil levels and espacially a cold wash.
This could check if the board just went mad.
The heater should be easy to check too. There are some tools online which you can get the probably resistance in the heater by entering your voltage, amps and probably power consumption (what all should be mentioned on the label).
The heater should be measured once directly at the heater as a circut from connector 1 to 2 which should give you a resitance of probaly 20 ohm with the multimeter. From heater on earth should be a read of infinitive. If you get a infinitive read on heating circut, the heater burned through. If you get about 0 ohm from heater ro earth, the heater is short circuted.

 

[runningman]

Thanks for your reply. I hope & dont think it's the contra as the drum is pretty much new as that was a previous fault & the screen reported it as such.
Off to test the heater

 

[runningman]

Machine front panel off, got to the heater element & it seems to be correct.
Before dismantling I ran various program's handwash & delecates being 2 of them - neither of these use contra rotation but both fault at exactly the same point.

Is it possible / likely that all the functions appear ok but the circuit board has a fault?
Given it does a rinse and spin program sucessfully...

Any thoughts?

 

[runningman]

Update... It's fixed

I say it as I don't think I had a huge amount in the fixing process.

After testing the element I notice the neutral connector was pretty sloppy so nipped it up a tad.
Put it back together & then got a fault code 15.

Back of machine off took the little motor / gearbox off & turned it over a few times & moved the gear ring to 4 o clock position to engage contra. Put back together & the machine straight away resets out of contra & now works fine.

Thanks for the pointers