Equator
I used to work for Equator and your machine was one of the last of their empire's "hay days".Atul Vir,The owner and president of Equator corp.,was my boss.He had been unadvised of the moving of the Philco of Italy Division from Italy to Spain and the machines made there were faulty.They kept making them the same design but left out the $1.29 conversion transformer needed to make them operate on 60HZ instead of 50HZ.causing imediate failier and a few nasty house fires.Over 30,000 units were recalled casing havuk among customers and dealerships that were authorised for sales and sevice on Equator.The Merlonies were rude,abnoxious and not ready to be suid.Atul got back his losses and then some but,instead of handling it properly and taking care of his dealer and service techs they had working on his products and needing imediate parts shipped and re-embersement of their expenses in handling calls,he slacked up causing anger and discust among the many different dealers that carried the Equators. After spending the money on lavish art,cars,antiques and laying of 2/3 of the crew,Atul filed for bankruptcy.He couldn't have the Merlonies make his machines anymore so,he bought some land in China and hired a few guys to build,open and run the factory.The current models (EZ3700CEE and EZ1750's) are no where near as nice or well constructed as the original EZ100 +.I worked there in Houston for about 2 years and 75% of my paychecks bounced and 90% of them were partials.Sometimes,I'd have to go on service calls to be sure the so called tech they sent out truly fixed these.
One time,we went out to replace a faulty pump on an EZ3100.The tech forgot to bring the remnounting screws and just let the pump stay hanging.I tried to explain to him that,once the pump motor came on,it would break without being mounted.We left to go get the screws and never went back.Three months later,the same customer called and I made sure we had the correct parts needed and we finaly got it right.I told him not to even think of charging her.I am so glad I left there.Too much drama for me.