Even a miele can go nuts.

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targus

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Jan 24, 2009
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Hello,
It's been a while since I posted something on the forum but when I came across these pictures on ebay I just had to post them.On the photos you can see a stacked miele pair that has fallen from a pedestal.
I am a real miele fan and love their appliances but I never thought they could go this nuts. The machine is probably broken but the seller hasn't tested it since it fell.


targus++12-12-2010-16-55-44.jpg
 
last pic

On this pic the doorboot seems twisted, the machines were only 6 years old, I would go crazy if I would find my miele pair like this in our laundry room.

targus++12-12-2010-17-00-5.jpg
 
This is the 3rd case I"ve seen!

I am slowly loosing faith in Miele as a brand.. Few months ago, I saw a video, where guy found 2 year old Miele on the dumpster.. Shock absorbers broke, and machine smashed everything inside of it.. I saw also another one (W1614) Being repaired, and it"s condition after only 5 years..
This was a case that machine was just mooving, and fell of the pedestal, so if it wasn"t on pedestal, damage wouldn"t bee that big... but still not good
 
If that machine is 6 years old, it must be one of the very last of that model. The 2XXX Series came along at that time.

The Miele dryer that was sitting on top seems to be a much later model, the stacking brackets that it's sitting one dont look like any Miele stacking kit I've seen before. Plus I'd also question why the top of the washer hasnt broken. The clips that hold it on at the back are intact and there isnt any damage at the front where the screws hold the lid on.

The really old Miele's talk about using securing brackets if installing on a plinth, but I havent seen any mention of it in a more recent manual.

If it has fallen over, its a remarkabley limited amount of damage for something that weighs that much.

It would be interesting to see what's given way, I'm yet to see one of mine walk enough to have fallen off that step.
 
I'd argue...

....that a moderm machine shouldn't move at all if properly leveled and on a solid floor...

In fact, the only machine I have had move at all was the Hoover Electra and that was no more than 4 or 5 times in 12yrs and by about 1/2cm in any direction from a very poorly balanced load....in fact, the Blomberg, Zanussi/Electrolux or Zanussi/Westinghouse have never moved at all....

There is something very wrong with a 100kg machine moving with an unbalanced load...especially a Miele...
 
Hard to believe....

Owning a Miele machine myself, I do find these pictures particularly hard to believe.

Even with the most violently out of balance loads that I've seen my washer spin, the washer itself has never moved out of its place in the slightest, nor has the drum hit the surrounding cabinet of the washer, the suspension system and out of balance control are the best I personally have ever seen in operation.

Our Miele isnt on the MOST suitable flooring type either, floorboards and tiles, not the prefferable concrete flooring which is best, yet the machine has still not moved. Not only this, but other Miele machines ive seen, whether it be in person or on Youtube, never seem to move.

Also, looking at the pictures, the machine itself seems to be visually undamaged, considering the weight of these machines, plus the laundry inside AND having a dryer stacked ontop, it must of hit the ground with some brute force which you think would have caused alot more damage, the display and such dosnt even crack in sight, just a slightly twisted door seal after such a fall seems suspicious, in my view anyway.

Other washers that I've had in the past have often banged around and jumped during spinning,in particular, the Hoover which was primarily because of a very poor suspension.

Just thought I'd have my say.

Rich
 
hmmmmm

Something makes me think it perhaps wasn't installed on the pedestal properly or that a foot was hanging over and slipped off, causing this to happen.

I'd argue the only reasons for a Miele to fail prematurely would be a) it was a dud from the factory (which would be replaced under warranty), or b) misuse (e.g. improper installation, using it for purposes it wasn't intended for etc.)

If it were a less reputable brand I'd be more inclined to believe it flung itself to it's death.

Most other machines would also have been smashed to bits by such a fall, which just goes to show the quality Miele puts into their machines.

Matt
 
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They don't need to have deliberately caused the damage

Most consumers are completely clueless about their appliances and how to use them, and probably just shoved them on the pedestal without securing them and without making sure the machine was firmly in place. Most people never read instruction manuals either, let alone installation manuals.

If it wasn't levelled properly, or a foot was too close to the edge, the slightest vibration could cause the machine to move, making the foot slip off the edge, causing this to happen.

Since the machine clearly wasn't secured to the pedestal (therefore incorrectly installed), the owner was asking for trouble!

I'd hate to see the mess if this were an Indesit or a Candy...

Matt
 
I wouldn't call that a pedestal. It appears solid, part of the floor, built in and part of the home construction. When you say "pedestal", I think of the flimsy metal boxes made by/for manufacturers to place the washer/dryer on top of. I can easily see a warrenty voided on one of those, and I'm sure that they are not made to have the dryer stacked.
 
I guess it could very well be the owners fault but I know that my aunts miele can spin very violently aswell. My aunts miele, the W 3245 looks very similar to the machine in the pictures but it has no lights around the dial. When it has an unbalanced load it tries to balance it a few times but after a few tries it just spins away (whatever the unbalance) and that's what makes it dangerous because when on that moment the laundry is almost all at one side of the drum than even a 100kg washing machine doesn't stay in position. I'm sure not all the mieles have this strange balancing system but those who have it should get updated.

I still love mieles though, they are the best.

 
Well .......

There could be any number of reasons why this happened:

It looks to me like the "pedestal" is actually of wooden construction, as has been noted earlier a wooden suspended floor is not ideal (I have the same problem, my miele sits on 40mm chipboard) so if the platform (pedestal) was not of very solid construction and secured to the floor, vibration and "travel" will be a problem no matter how good the machine.
HOWEVER, the ad does not say what actually happened - it may not have happened while the machine was in operation at all! i dont speak German but an on-line translation says they bought another Miele, so they cannot be that fed up with it. I notice they are not listing a tumble dryer, I wonder why .....
Al
 
it just spins away (whatever the unbalance)

My Miele, the W3922WPS also uses the same balancing method whereby it tries to get the load balanced for two goes if it needs to, then on the third it will pretty much spin anyway, HOWEVER if the load is far too unbalanced to spin, it will balance again to avoid the spin becoming too violent, which I like to be honest, you dont get any time wasted with balancing like some others do.

From what I've seen they never just spin regardless of the balance and if they are levelled properly on the floor (like mine is) you would notice that no matter how unbalanced the drum is, the machine itself dosnt move in the slightest and again, nor does the drum hit any other components within the machine. Maybe your Aunt's could do with levelling - just a thought :-)

3beltwesty - Yes those are the shipping/transit rods that you can see :-)

Rich
 

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