When I got my first telephone in 1971 it was with Pacific Bell. I latter worked for PT&T for 3 yrs in the mid 70's. I remained a loyal customer of the Bell System for 43 yrs. But the last 5 years the service was terrible. We had DSL and we went thru 4 modems in 10 years. We were supposed to be getting 3 mbps, but never got over 2.58. The email was the worst and the increase in price was never ending. They tried to entice me into going with Uverse about 3 years ago, told me the install would be free, so I reluctantly agreed. Then 2 days latter I received a statment from AT&T that we were being charged $318.00 for the "free" install of Uverse. I spent over 5 hrs. on the phone cancelling this order. Last June I had finally had enough and made the switch to Comcast for the phone and internet, we already had them for TV. I did the install myself, using the Arris 722G modem they provided. It has a battery backup and when the power went out a few mo. ago we still had phone service. We already had and Apple Airport Extreme for our wi-fi router and it works flawlessly with the Arris 722. I backfed the phone into the household jacks, so we can still use all of our jacks. I have sent faxes and had no problems doing so. Even though the initial triple play bundle charge has gone up after 1 yr. special promotion, its still less than we were paying for phone and DSL with AT&T plus TV with Comcast, and the service is WORLDS better!!. I consistantly get 58 mbps on the internet, even though its only supposed to be 50. The phone service is excellent, unless I'm speaking with someone that has Uverse, then they cut in and out, but thats due to AT&T's f'd up system. I will never go back to AT&T, I would use 2 orange juice cans and a string first!
