Neglect isn't the word....and I don't get it....none of mine have ever rusted like that........my mothers FF got used everyday, she always wiped it down at the end of the day, the lid stayed up until the drum dried and changed color, and she would never run load back to back, always had to have a cool down before staring the next load, usually about 20 minutes
I just found a Kenmore on the side of the road, nice condition for the most part, and I should have done before and after pics, the filth and detergent residue all over the inside was terrible, I took a powerwasher to the whole thing, and let it dry in the sun, otherwise I would have been scraping and scrubbing for days....
how do people expect to get clean clothes out of a dirty machine?.....