GE Recalls 1.3 Million Dishwashers

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10 failures per million doesn't sound like much unless YOURS catches fire.

Companies are always doing this kind of thing. Cut a dollar out of a million machines and it ends up costing them 100 times what they "saved". You'd think they'd catch on.
 
without making excuses, it's pretty common

Parts are sourced from many companies and factories all over the world so absolute control over quality - materials, workmanship, testing, etc. *can* get to be somewhat harrowing if not impossible. Slight changes in sourced parts at any link in the supply chain can end up producing exactly the problems GE is seeing with the elements in these dishwashers, control boards in Whirlpool dishwashers, rinse-aid dispensers, wiring harnesses...
 
Neighbor in the airline industry said Boeing experienced the outsource blues on 787. Air transport mfrs hold themselves to a little higher standard than appliances so every vendor screwup meant rollout delay since Boeing HAS to catch the screwups and sort them.
 
Even Hobart

Is using outsourced DW parts.  But at least they still enforce quality standards to their suppliers.  They are the only ones still building and testing a DW to last 15 plus years.  This is in commercial /institutional use.  

This proves a modern DW can still have quality.  All other MFG's take note.

WK78
 
Boing 787 parts-keep in mind peoples LIVES are at stake on the integrety and quality of the airplane parts-For dishwashers and washers-of course its a nuisance-but at the same time lives could be at stake here,too.Failure of some of the appliance parts could mean a fire or shock.Its just with the airplane-more lives at once if a part fails.
 
Please confirm my findings...

Due to the recall... I found my mothers GE Adora dishwasher is on the list.
They are offering a rebate of course on a GE replacement. The Adora has been a
moderate machine, thinking I would go back to the more basic model with a dial instead of the electronics. My mother is 96 and is always calling me about the dishwasher acting up and beeping at her. My point of the story is I looked at Lowes, Home Depot and Sears websites. Sears has no GE's to be found and the others have raised the prices.
Last large recall they offered a rebate toward a purchase of any other brand and a larger if it was a GE product
 
So GE won't offer repairs on your current recalled DW? You have to buy a new one even though you get a rebate? So it seems that GE is making the customers pay for this recall with the thinking that they may upgrade to a higher level model? And then they raise the prices on their dishwashers?

It sounds to me like GE is turning this recall into a profit center.
 
Last time I remember GE having a dishwasher recall was right around when we got our Triton XL. (2002) though I dont remember if it was only those models.
 
I didn't realize I owned a Maytag that was under recall until it came within a hair's width of starting a fire. I happened to open the door to toss in some cutlery and was met by smoke and the smell of melting plastic---this when the dishwasher was off. Scared the bejesus out of me. I ran down to the fusebox in the garage and pulled the fuse. This is how I found out (several days later) my chest freezer was on the same circuit, but that's another story.

Long story short: Had Smokey The Maytag repaired, then sold it. I no longer trusted it. That's when I bought my current dishwasher, a 2008 TOL LG, which I love and with which I've had no problems, despite its horrible track record in the reliability department.
 
Let's think about this for a second...

1.3 Million...

That's 1,300,000 dishwashers..

Assuming that the average price per machine is about $600 each, that's going to cost Americans and Canadians a total of $780,000,000 to replace their dishwashers. Not to mention the sheer amount of e-cycling waste, plastic waste and environmental impact replacing these machines is going to cause.

Now, mostly likely, I seriously doubt that these people will buy another GE dishwasher, especially if they had issues with it catching on fire.

That money will be going straight into the pockets of every other manufacturer out there.. This takes away market share from GE and gives it to everyone else. (Most likely Whirlpool, LG and Samsung!)

.... and it's no wonder why GE once considered selling their appliance division.

If I became CEO of the Appliance Division at GE, I would be kicking butt and chewing bubble gum.
 
I agree. I wonder what someone is to do when they have had a bad experience with ALL manufacturers? Probably pick the lesser of the evils.

I wonder why we always hear of this type of thing on Dishwashers and never clothes washers? They both use water and electricity, but it's always the "dishwasher" that seems to be recalled for fire hazard.
 
free repair

"GE is offering to repair the problems in homes for free, or provide discounts for the purchase of a new GE washing machine."

Did no one read the whole article? GE is offering free repair.
 
Another angle...

A fair amount of these units were installed in new homes as part of the appliance package by builders. We've already replaced a few over the years due to them breaking down, perceived poor performance or purely for the fact that the owner wanted something else. Mostly for circuit boards or leaking pump seals, it seems.

So, while the number under recall seems large, I'm willing to bet that the actual number out in the field to be delt with is actully quite smaller. The one segment of these machines that concerns me is the units that make it into the used market. Either on C/L or thru a shop that hauls the old away and resells them. Obviously, the C/L seller will most likely not be concerned and the buyer may not know what is up. Despite the media blitz, there are always people who don't see or read the story. As far as the stores are concerned, you would hope that they would be diligent and possibly track down the units they sold used and do something about the units sitting on the used floor but I am sadly betting there are stores who will sell them anyway...

RCD
 
Cyclemonitor, you might consider.......

If you want to go back to a "dial" machine, for your Mom,  consider the rock bottom Tappan at Lowes, its really a Frigidaire/Lux.  I have used mine 3-5 times per week since Jan. 2008,  at the time it was $160.  One dial wonder with a rocker switch for hot dry on/off.  We left a built in KA from the 1990's in our other house.  The Tappan seemed flimsy after the KA.  The bottom rack can sometimes be quirky,  but overall it's a good performer for less than $200.  alr
 

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